Although disappointed in the backorder of the wood, our order was delivered 10 days earlier than expected. We were able to finish our client's job on time! Awesome product!

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Sales staff were very knowledgeable and were able to find exactly what I was looking for in your large inventory. The follow up calls regarding my order were sincerely appreciated. I will be a return customer.

We received a damaged table leg and Customer Service was outstanding to assist us in correcting the issue.

I am very happy with the service, the support they give to the client , and the speed of delivery. Thank you very much, I definitely recommend it to other clients.

Extremely satisfied with your customer service. Questions answered promptly and product received so quickly I couldn't believe it. Would highly recommend your company.

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu

Very good customer service, product, and pricing. A CSR called me shortly after I received my order to make sure everything was OK -- I appreciate that. I will recommend this company to other folks.

Always fast and responsive, ordering and shipping are simple. We've been ordering and adding to our showroom for several months, enabling customers to have a great selection to choose from.

Excellent customer service to help me with detailed selections. manufactured and shipped very quickly with followup phone calls to see if they are what I anticipated. I highly reccomend this company.

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

Quality products and excellent customer service! Item arrived well-packaged and ready to use in the planned project.

I have had communications already. I love your products and your service but have an issue on the delivery

Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

I ordered a set of 4 kitchen table legs. I received them promptly and they where just what I needed.

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

Shape and finish of the legs is great but the color match of the pieces of white oak ain't too nice. Even after staining there is a stripey appearance. More care should be taken to glue up pieces that are similar in color.

THE BEST! Everyone is extremely helpful and they have a genuine interest in assisting their customers to find the optimal product for their project. PLUS they follow up to be sure that your product arrived safely and that you are satisfied. Wow! We will definitely use them for any future wood & trim projects. Thanks!

Products were good and affordable- the shipping was a bit higher than anticipated, but that is likely out of your hands

As usual, customer support was superb. I was disappointed in the color match of the table leg laminations. Osborne replaced them immediately and provided return shipping for me to send the original ones back.

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

Customer Service people are always great to work with. Product quality is always top notch.

Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

There is a wide variety of products. I've always received excellent customer service.

Ordered a sample item and received in a couple days. Great service!

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!