Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

Great service, fast delivery, excellent product! Followup from company was great!

No improvements needed

This was my first time working with Osbourne wood products and I found the staff i worked with to be professional and responsive.

As usual, customer support was superb. I was disappointed in the color match of the table leg laminations. Osborne replaced them immediately and provided return shipping for me to send the original ones back.

You have the best customer service I have ever experienced. I have already recommended you to friends!

Very easy to work with, and I would definitely use them again

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

We are always very p[leased with the Osborne products.

Everything was perfect and shipping and delivery were ahead of schedule.

Website provided accurate information on product dimensions, wood types and characteristics. It helped me as a novice DIY to make an informed choice.

I did not set up a user name and password when I ordered previously—then it would not allow me to order another item later without the user name and password. There should be a guest check out option.

They had what we needed and was expedited in a timely manner and was received in good condition.

Order was received when indicated, great quality, and received a phone call from customer service checking on my satisfaction —- great!

Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

I have always been overly pleased with the high quality craftmanship AND service that I have received and continue to receive from Osborne Wood Products! I refer everyone I know to Osborne Wood Products for anything that you may carry. I especially love the fact that I always get a follow up call to be sure that all was well with the products received and my satisfaction.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

I’ve ordered turned table legs multiple times, and I’ve always had good service. The continued orders speak for themselves..

The inlay banding I bought is very good quality and I would buy it again. However, I think the amount you charge for postage is not justified by the weight and size of the packaging.

Our company doesn't require the products very often, but when we do, the service we get from Osborne is always good quality and the service is very efficient.

My moulding was damaged in shipping. I called the customer service department and had replacement moulding in hand in two days. I highly recommend Osborne to everyone.

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

I had to call my order in as I had some trouble with my online order. The woman at the other end was very helpful and pleasant. She took my order quickly and my order was delivered in short order. Very happy with the experience.

I work order parts for cabinets and tables from Osbourne often. I can find just the right pieces needed to complete a custom design. Great products, great service, and speedy shipping.

I love that Osborne Wood Products has such a wide selection.
My recent order came quickly, that staff was helpful, and the corbels that I ordered were well made and exactly what I needed.
Thank You,
***

Great service. Been awhile but need to start ordering again from you all more.

Super fast service and great help over the phone prior to purchase. Great buying experience. The product was flawless as well. Will use them on my next project.

The ordered items were totally up to specs.Requested color matching was superb and delivery time was amazingly fast for a custom order.

The instructions were very helpful. Installing a pair of the equalizer sldes the first time was a bit of a challenge. The big problem that we ran into was the removal of the old, standard table slides. One was still minimally glued in place in a single spot, the second slide was glued in hugely and took alot of pounding to free from the underside of the table top.
After completing the installation of the new equalizer slides, the table top was able to be pulled open with a single hand very easily.