The service is impeccable. From the cheerful greeting when someone answers the phone up to the quick delivery service. I have been using Osborne products for years. Their continued and outstanding service never dissappoints.I will be a customer for life. Looking forward to my next project that i will be needing them.

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

Ordering online was quick and easy. Shipment came in a timely fashion. Packing seemed a little worn. But materials came undamaged. We have ordered twice with Osborne. Extremely helpful if you need it. Good quality of products.

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

Appreciate the replacement of the one damaged leg we ordered. Customer service was very professional and helpful.

We received a damaged table leg and Customer Service was outstanding to assist us in correcting the issue.

Great customer service, and a follow up call to make sure I got my sample . And a second one after my order was delivered ! Thank you !

Osborne is a company that strives for excellence. The product I received came in a timely manner and was of great quality. I will use Osborne in the future and will recommend them to my friends and family..

There is nothing you need to do, we are satisfied with all areas.

The website did not work for my order, but the person on the phone was extremely good.

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

You have the best customer service I have ever experienced. I have already recommended you to friends!

This is a fantastic company. Ordered a custom built kitchen island. Everyone was super helpful from start to finish and in a very timely maner. We love the product and will definitely use Osborne Wood Products again.

Excellent and fast service with follow up call! Nice! I would purchase from you again since the quality was great!

I was highly satisfied with my order My corbels looked great and showed up earlier then promised
Great company to work with I will definitely be using them in the future

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

The product I wanted had a long lead time but received the 4 wooded legs 3 weeks before originally date. Wooded legs were individually shrinked wrapped and well protected for shipping.

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

Very helpful didn't try to sell me anything I didn't need.

I am always satisfied with your service. It is top-notch, better than a lot of vendors we deal with.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

This was my second purchase from Osborne and it was once again perfect! Got what I needed fast at a fair price. Always just what I needed.

As ALWAYS! Excellent communication and most excellent service. Wonderful company. I had a very simple request and it was handled perfectly and at a very fair price. Osborne Wood rocks.

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

The order was received quickly after placing online, and received in good condition. I was also happy to receive a personal call a day later to confirm we had received the order as expected. Great Customer Service and the corbel we received was beautiful. :)

Good product, timely response, excellent customer service!! Keep up the good work.

Very good customer service, product, and pricing. A CSR called me shortly after I received my order to make sure everything was OK -- I appreciate that. I will recommend this company to other folks.

Fast delivery, arrived in perfect condition, excellent product all around.

They had what we needed and was expedited in a timely manner and was received in good condition.