I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

I really don't see anything that needs improvement.
Your website works great, your products are great, your shipping department is great.
Don't mess with perfection!

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

I ordered a set of 4 kitchen table legs. I received them promptly and they where just what I needed.

The description of the table slides and which ones to order was accurate and helpful. The slides came quickly. The direction and set up was easy and the product worked great. Big upgrade for the dining table they were used on. The only complaint around the shop was that the slides were not solid maple, the were solid maple finger jointed together.

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

I’ve ordered turned table legs multiple times, and I’ve always had good service. The continued orders speak for themselves..

Great doing business as always and in the past. I was satisfied with what I purchased. Thank you.
Carey.

We have been buying table legs from Osborne for 10 years. Always high quality legs. The fast shipping is nice too.

Excellent customer service, I’ve used the pedestal slides several times and recently used the standard slides for a 17’ table. The slides at heavy duty and I would recommend them to anyone!!

My experience was great. My original order was damaged in transit. The customer service person took all of my information and had another shipment sent. I had the new moulding in hand in two days. I will order from Osborne in the future.

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

Great Service and very fast delivery considering how far it needed to be shipped!

*** was very helpful in answering my questions upfront. Evan Lord was over the top in coming up with the design for new chair legs.

My counter tops were done quickly and are what I ordered. Everyone was very helpful in the process

At this time everything went smooth and I do not see any areas that could use improvement

Easy to work with. Excellent product.
I will use them again.

The white oak legs I ordered were Premium. Fantastic job!

Products were great. A slight problem with delivery but solved effectively. Also impressed with phone call to make sure we received products. Very satisfied!!

Very quick processing and good communication. Website wasn't the most user friendly as it took a little while to find what I was looking for, had to scroll through a number of items that weren't relevant to my search.

The spiral table legs look fantastic. Just wished they were packaged a little better. I’d suggest wrapping each leg individually to avoid dents and dings.

The rating is for both the products (I buy inlay strips for various woodworking projects) and for the customer service Osborne. They are helpful when I'm placing an order and I always appreciate the follow-up call that they make to confirm that I'm happy with my products.

Osborne Wood Products never disappoints. Top quality products and service.

The materials provided arrived on time and in great condition! The price was fine in that my customers were pleased with end results and overall value.
I will definitely keep offering these products in my cabinetry portfolio in the future.
Thanks!, ****... Owner ******

We are very pleased with the professional work with this vendor.

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.