The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

Excellent customer service. Fast shipping, there have been many times I'll receive my table legs in less than 24 hrs. Reliable product, I've never received anything from them that wasn't top quality. I sell $***-*** dining tables and depend on Osbourne's high quality products. My business wouldn't be the same without y'all.

The order was processed very quickly and we received it within days. I received a call days later following up to ensure the order was received and OK. Nobody does that these days and I really appreciated their interest. I am impressed.

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

We were very happy with the order process, emails on order and shipping, and I even got a follow up phone call to ensure that everything arrived as expected!! Great company from start to finish!!

A very polite lady helped me get the right unit for my table. She was very knowledgeable and prevented me from making a mistake and purchasing the wrong unit. I am impressed

Always excellent service. And your turn-around time is incredible. It's like you have everyone on standby waiting for an order from us. I know that's not what you do but that's efficient you are.

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

Great communication,nice selection of products. Even called to check in after I received the order to make sure everything ok

Excellent customer service to help me with detailed selections. manufactured and shipped very quickly with followup phone calls to see if they are what I anticipated. I highly reccomend this company.

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

Exactly what I was looking for and for a good price

Osborne is a company that strives for excellence. The product I received came in a timely manner and was of great quality. I will use Osborne in the future and will recommend them to my friends and family..

Sales staff were very knowledgeable and were able to find exactly what I was looking for in your large inventory. The follow up calls regarding my order were sincerely appreciated. I will be a return customer.

It was our first time using Osborne Wood Products and we were blown away! Every step of the way I dealt with someone who was professional, kind and efficient. Each step was explained and the process moved quickly and expertly.

I really appreciate how they kept me informed and delivered once product was in.

Was able to get incredible finishing pieces that turned my good project to great! It was easy, fast, and affordable with a high quality of workmanship.

Ordering is easy and delivery is prompt. We are very satisfied with Osbourne's products.

Ordering online was quick and easy. Shipment came in a timely fashion. Packing seemed a little worn. But materials came undamaged. We have ordered twice with Osborne. Extremely helpful if you need it. Good quality of products.

Excellent product quality, exceptional customer service. I’ve ordered from Osborne twice and have been impressed both times with their friendly, helpful customer service. Both times there were shipping problems (neither were the fault of Osborne). Both times they followed up quickly and effectively to resolve the issues. Well done.
And the shelves and legs look great!

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Osborne is one of the only suppliers I can find for small wood molding/trim. I use these a lot in my artwork. I wish shipping costs could be reduced because the shipping costs me almost as much as the product. But all wood trims are securely packaged and shipped quickly.

The quality and price are spot on. Wanting to create a one of a kind island and your products made it possible. Nice selection—quick shipping

Repeat customer great service always have the product that I need I would highly recommend Osborne wood products.
Fast shipping received my product the next day very happy with the overall process.
Thank You

Dianne in Customer service was extremely helpful in helping me determine which table extensions i needed to fix my 13 year old dining table.

Customer Service people are always great to work with. Product quality is always top notch.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!

Arrived early and contacted me to make sure I received my order and was happy with my purchase. Great customer service!

We received a damaged table leg and Customer Service was outstanding to assist us in correcting the issue.