Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

The product and service are excellent. Keep working on your packaging solutions to get rid of styrofoam. I appreciate that you used some recyclable packing materials, but the styrofoam is nasty and creates a waste issue. Thanks!

Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

Amazing finished product and fast! Can’t wait to see the finished product installed.

Always excellent service. And your turn-around time is incredible. It's like you have everyone on standby waiting for an order from us. I know that's not what you do but that's efficient you are.

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

Very quick shipping and excellent quality! Price also very good!

Very happy with everything. Someone is always there to answer questions, which is very hard to find with most companies. Quality products. Extremely pleased it is produced in the United States.

Fast and always comes in perfect condition and exactly what I order.

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

Ordered a sample item and received in a couple days. Great service!

Fast quality products. I'm in the wood industry and this company is top notch. You get what you pay for

Osborne Wood is the best. They do quality work and their customer service is stellar. I could get products closer to me and avoid shipping charges but it’s worth it to me knowing I’m going to always be happy with the product and their service!

This was the easiest order I have done in a long time. Very refreshing, thank you, and the rep on the phone was kind and quick.

Repeat customer great service always have the product that I need I would highly recommend Osborne wood products.
Fast shipping received my product the next day very happy with the overall process.
Thank You

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

We are always very p[leased with the Osborne products.

We have been very pleased with the products we have ordered from Osborne through the years. Thanks. Randy Hofer

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

Great products. Always receive a call to make sure the order is correct and in good condition. They have a wide selection of wood products which is very convenient. I have been using there services for a long time and have never been disappointed. Thank you.

I have bought items before from Osborne and was always very satisfied with both the service and the products. I would recommend them for any specialty wood product.

Arrived early and contacted me to make sure I received my order and was happy with my purchase. Great customer service!

Definitely will recommend you to my friends. Your product arrived timely as promised and your care to package the 3 brackets ensured it arrived undamaged. Beautiful brackets.

Helen did a wonderful job. Our 79 inch table slide was ordered on Sunday and delivered on Thursday of the same week. Nice job, I was able to locate your siite via Google search, and was pleased with the whole experience.. Our 80 year old table is like new.Thank you.