Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

Great product, reasonable price, fast shipment, arrived whole, and called afterward to see if everything was okay. Very impressed.

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

The order was processed very quickly and we received it within days. I received a call days later following up to ensure the order was received and OK. Nobody does that these days and I really appreciated their interest. I am impressed.

You had the product - square, wood, drawer knobs - that I could not find locally. I will shop again the next time I can't find what I'm looking for to finish a project.

only took one phone call to get done what i needed. once agreed thats what i wanted confirmed through email and 8 days later it showed up on my doorstep. follow up phone call from company confirmed i had it and was pleased with their work. definitely would order from this company again.

Ordering was so easy and finalizing was perfect. Worked through some minor changes for the perfect base to an antique table we have as a coffee table. Looks as good as the original.

My counter tops were done quickly and are what I ordered. Everyone was very helpful in the process

Very helpful customer service. My order was shipped out the next day and received in perfect condition!

Always prompt and quality material, packaged and received in excellent shape.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!

The ordering process was easy, the products are fantastic! I would definitely recommend Osborne Wood Products to fellow craftsman.

Good products. Great finishes. Easy online ordering. Quick delivery times. Will use them again for molding needs

The spiral table legs look fantastic. Just wished they were packaged a little better. I’d suggest wrapping each leg individually to avoid dents and dings.

The product was perfect, communication was clear, and delivery was quick and seamless!

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

We have ordered from Osborne Wood Products for many years. The items we have purchased are very good quality and have been shipped to us quickly.

Fast delivery, arrived in perfect condition, excellent product all around.

I am very happy with the service, the support they give to the client , and the speed of delivery. Thank you very much, I definitely recommend it to other clients.

I really don't see anything that needs improvement.
Your website works great, your products are great, your shipping department is great.
Don't mess with perfection!

We always get quality components that are delivered on time. That is what a good supplier is supposed to do. I wish there were more like Osborne.

I was very pleased with the customer service!!! I am certainly glad to have found your company and will definitely be buying from you again.

Great company to work with. Products were exceptionally made, exactly as described, priced fairly, and more then delivered on time. Also excellent customer service follow up. Would highly recommend Osborne Wood Products to anyone looking for what they have to offer.

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

It was our first time using Osborne Wood Products and we were blown away! Every step of the way I dealt with someone who was professional, kind and efficient. Each step was explained and the process moved quickly and expertly.

Super fast service and great help over the phone prior to purchase. Great buying experience. The product was flawless as well. Will use them on my next project.

Great Service and very fast delivery considering how far it needed to be shipped!