Very quick processing and good communication. Website wasn't the most user friendly as it took a little while to find what I was looking for, had to scroll through a number of items that weren't relevant to my search.

Everyone I speak to at Osbourne is wonderful and helpful......great customer service! Always thrilled with our experience and these beautiful products.

Maybe cheaper shipping options. Could not find one of these 3 items so ordered off Amazon to get free shipping, centering pins, leaf locks, levelers. Design and finish was outstanding. Instructions very good. Maybe have a selection of #10 cabinet screws you could order, had to use deck screws with washers to make it a cabinet type head.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

Your product was great with great customer service and I was impressed that you called to ask.

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

Very helpful didn't try to sell me anything I didn't need.

We received a damaged table leg and Customer Service was outstanding to assist us in correcting the issue.

9 OF 10 you will have what I need. Easy to order, and they get here quickly. Would definitely recommend you to others.

Quick & Easy to use website and product came in boxed so there would be no damage.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

Very quick shipping and excellent quality! Price also very good!

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

Your shipping department did an excellent job packaging the legs. I'm glad they did the outer cardboard was damaged in transit. The legs were fine when I opened the box. Your pictures on website don't do your product justice. The legs I ordered are beautiful. When I'm finished with the table I plan on ordering legs for a bench. Tell your employees great product, they should be proud. Yes I would recommend your product. Thanks again

Appreciate the replacement of the one damaged leg we ordered. Customer service was very professional and helpful.

Quick shipping, great customer service and quality products. They even called to make sure I received and had any questions about my online order.

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Company response was quick and efficient. I received my order promptly and in new condition.
I wold use Osbourne Products again.

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

It was so easy to find the style of island legs that we wanted for our kitchen. The information and pictures available made it really easy to shop for the island legs. Shipping was fast and they arrived without any damage. They even followed up with a phone call after we received our package to make sure everything was good with our order. Would definitely order from these guys again!

Product was just what I was searching for. Was shipped the day I ordered and received in excellent shape.

Excellent product quality, exceptional customer service. I’ve ordered from Osborne twice and have been impressed both times with their friendly, helpful customer service. Both times there were shipping problems (neither were the fault of Osborne). Both times they followed up quickly and effectively to resolve the issues. Well done.
And the shelves and legs look great!

Great products. I've ordered many legs and table slides and the quality has always been great. Any problems have been quickly resolved with no issues.

Everything came as I ordered.
I appreciate all the help

We always get quality components that are delivered on time. That is what a good supplier is supposed to do. I wish there were more like Osborne.

Excellent customer service. Fast shipping, there have been many times I'll receive my table legs in less than 24 hrs. Reliable product, I've never received anything from them that wasn't top quality. I sell $***-*** dining tables and depend on Osbourne's high quality products. My business wouldn't be the same without y'all.

I am extremely happy with the quality of the 6 chair legs I ordered, your excellent customer service and fast delivery to Canada. The chair legs arrived undamaged and were well protected in the box, and I would not hesitate to recommend Osborne Wood Products to family and friends. Thank you and keep up the good work!
***

We have been buying table legs from Osborne for 10 years. Always high quality legs. The fast shipping is nice too.