Customer service is always great. Product always in stock, arrives in a timely manner, with no flaws. Easy sell to our customers and easy to move through the shop and stain room.

Never an issue ordering with Osborne. I'm in middle Ga and have a custom cabinet company and we always send our clients to the website to pick out their island legs.

We like to tell them they come from right up the road in Toccoa.

Thank you!

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

Friendly, very helpful customer support. Easy ordering by phone after a small online glitch. My order arrived the next day! Beautiful quality. Thank you!

Absolutely outstanding service, CAD was immediate and project was finished in less than two days. Project was perfect, can’t be happier.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Everything came as I ordered.
I appreciate all the help

Order came promptly and they even CALLED to see if I was happy. Great legs and great service. Jerry

Osbourne called to make sure the items arrived safely! The day they arrived! Well done to Osbourne

Ordered a sample item and received in a couple days. Great service!

Great selections, competitive prices and fast shipping, what else could you ask for!! Been doing business with this company for over 10 years, always got what I'm looking for and usually ships same day as ordered. Great company to work with!

Excellent customer service to help me with detailed selections. manufactured and shipped very quickly with followup phone calls to see if they are what I anticipated. I highly reccomend this company.

Speedy delivery. The legs that I ordered seem to be of high-quality. I have yet to stain them to match my kitchen cabinets. Hopefully they take stain well. Will review after I get them stained.

Absolutely impeccable service!!! They communicated extremely well to confirm I was able to get the moldings that I needed.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
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We are so appreciative of your business. You all always have what I need and most times ship that same day. Thank you for your exceptional products and service.

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

Dianne in Customer service was extremely helpful in helping me determine which table extensions i needed to fix my 13 year old dining table.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

Great website. Was able to search and maneuver easily. Great products. Great prices. Help available when needed.

Amazing product, amazing service! Quick and reliable shipping. Can't ask for much more!

Always have what I need, and I get it quick

Keep improving on your service, you are close to perfect!

Osborne Wood is the best. They do quality work and their customer service is stellar. I could get products closer to me and avoid shipping charges but it’s worth it to me knowing I’m going to always be happy with the product and their service!

Ordering was so easy and finalizing was perfect. Worked through some minor changes for the perfect base to an antique table we have as a coffee table. Looks as good as the original.

I have bought items before from Osborne and was always very satisfied with both the service and the products. I would recommend them for any specialty wood product.

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)