Arrived fast and everything seem good as describe what was on the website

Very happy with Osborne across many years and many orders. Shipping is always speedy, prices are fair, and the quality can't be beat. Customer for life!

Fantastic service, fast shipping, excellent product. What more can I say?

Excellent response time on ordering the product, shipping and receiving. Great job!

The white oak legs I ordered were Premium. Fantastic job!

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

I am very happy with the service, the support they give to the client , and the speed of delivery. Thank you very much, I definitely recommend it to other clients.

Great service, fast delivery, excellent product! Followup from company was great!

No improvements needed

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!

I have never been disappointed. Osborne does a wonderful job the customer service is amazing too.

Inherited a knotty pine kitchen table that we intend to use as an island. Needed taller legs to make that happen. Osborne had a great selection with different woods and prices. Was able to choose knotty pine legs in a much more modern style. Have not installed them yet but they are solidly made, no damages to the wood and they arrived very quickly.

I loved the pedestal legs i bought. They exceeded my expectations.

The product is top knotch!! But my favorite part is that someone will contact you upon receiving an order to make sure there is no damage

The shipping was quick and the products were received in great shape. The quality of the workmanship was also first rate.

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

Always fast and responsive, ordering and shipping are simple. We've been ordering and adding to our showroom for several months, enabling customers to have a great selection to choose from.

Ordering was so easy and finalizing was perfect. Worked through some minor changes for the perfect base to an antique table we have as a coffee table. Looks as good as the original.

Products were great. A slight problem with delivery but solved effectively. Also impressed with phone call to make sure we received products. Very satisfied!!

I had a job a while ago where I had some posts that the glue seam showed through when we painted them. Osborne Wood Products representatives took care of the issue and sent me new posts right away so I would have a happy customer. Thanks, I really appreciate that! A Happy customer means more business for me and for Osborne Wood Products!

Excellent experience each time I order from Osborne. I have called a few times for tech help and they treat me with respect. Quality of the wood products I get are very very good. And they ship fast.

Too good to be true!

The instructions were very helpful. Installing a pair of the equalizer sldes the first time was a bit of a challenge. The big problem that we ran into was the removal of the old, standard table slides. One was still minimally glued in place in a single spot, the second slide was glued in hugely and took alot of pounding to free from the underside of the table top.
After completing the installation of the new equalizer slides, the table top was able to be pulled open with a single hand very easily.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

*** was very helpful in answering my questions upfront. Evan Lord was over the top in coming up with the design for new chair legs.

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

At this time everything went smooth and I do not see any areas that could use improvement

There is nothing you need to do, we are satisfied with all areas.

We had an excellent experience with Osborne Wood - from perusing the website to ordering and returning an item to finding the right wooden legs and ordering them. Excellent customer service with an unusual personal touch. Thank you! We're not professional furniture builders, just home hobbyists, and maybe not a typical customer. Still, we are delighted to have found you on the web!

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.