Very easy to work with, and I would definitely use them again

Order arrived quickly (2 days) and was exactly what was needed to repair our dining table. I also received a call checking if order arrived and was OK. A nice touch I appreciated. No more sag in table and operates as it should. We are very pleased.

Excellent products, delivered as promised.

The shipping costs are high given the weight and size, especially since other companies offer much lower shipping costs or offer it free through Amazon Prime.

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

I have bought items before from Osborne and was always very satisfied with both the service and the products. I would recommend them for any specialty wood product.

Hellen was an incredible help and made my experience great

This place is awesome and I will for sure recommend to others. I brag every chance I get.
Great Great Great customer service and Delivery was very fast.

Customer service was very god and delivery was faster than expected.
Only problem is total cast, by the time you add duty, freight and taxes it very expensive. Eight table legs less than ***us cat me nearly ***. cad. I have ordered a catalogue and will see if there is anything else I could use

Your shipping department did an excellent job packaging the legs. I'm glad they did the outer cardboard was damaged in transit. The legs were fine when I opened the box. Your pictures on website don't do your product justice. The legs I ordered are beautiful. When I'm finished with the table I plan on ordering legs for a bench. Tell your employees great product, they should be proud. Yes I would recommend your product. Thanks again

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

We are always very p[leased with the Osborne products.

The product was perfect, communication was clear, and delivery was quick and seamless!

Good product, timely response, excellent customer service!! Keep up the good work.

Very quick service. Item was as advertised and perfectly wrapped in transit. Craftmanship was lovely and selection of wood types exceptional. Highly recommend.

Super fast shipping and the island legs were perfect for our project!

Company response was quick and efficient. I received my order promptly and in new condition.
I wold use Osbourne Products again.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

Quick shipping, great customer service and quality products. They even called to make sure I received and had any questions about my online order.

High quality products and received fast shipping and a follow up call from customer service to ensure the product was satisfactory. Would definitely recommend to friends and family.

Everything about Osborne blew me away. This was my first purchase through them, and for some reason the website wouldn't accept my order. I called their number listed on the page, and in less than 5 minutes the lady on the phone completed my order, and sent confirmation. My table legs shipped the same day and I received the shipment 2 days later. Incredible customer service, and the quality is great. Highly recommend Osborne to anyone, I will be using them again!!

Your product was great with great customer service and I was impressed that you called to ask.

Osborne Wood products are of excellent quality and are shipped in a timely manner.

We had an excellent experience with Osborne Wood - from perusing the website to ordering and returning an item to finding the right wooden legs and ordering them. Excellent customer service with an unusual personal touch. Thank you! We're not professional furniture builders, just home hobbyists, and maybe not a typical customer. Still, we are delighted to have found you on the web!

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

I have always been overly pleased with the high quality craftmanship AND service that I have received and continue to receive from Osborne Wood Products! I refer everyone I know to Osborne Wood Products for anything that you may carry. I especially love the fact that I always get a follow up call to be sure that all was well with the products received and my satisfaction.

We had a very good experience with Osborne. The materials came faster than we expected and arrived in excellent condition

This was the easiest order I have done in a long time. Very refreshing, thank you, and the rep on the phone was kind and quick.

Everything was excellent. Product was great. Shipping was quick. Very happy with everything