The Osborne website was easy to navigate. After placing my order I received a quick response/confirmation. The product arrived quickly and well packaged.

I had to special order some legs which were not in stock. They kept me informed of the delivery and shipped on time. The woman I dealt with was fantastic!

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)

Very quick shipping and excellent quality! Price also very good!

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

Table legs I received were awesome. Can't wait to finish this project and start another. Will be ordering more of this particular leg.

I was highly satisfied with my order My corbels looked great and showed up earlier then promised
Great company to work with I will definitely be using them in the future

Maybe cheaper shipping options. Could not find one of these 3 items so ordered off Amazon to get free shipping, centering pins, leaf locks, levelers. Design and finish was outstanding. Instructions very good. Maybe have a selection of #10 cabinet screws you could order, had to use deck screws with washers to make it a cabinet type head.

The products were wonderful. The shipping was fast, and everything was delivered in excellence condition.

Great product, reasonable price, fast shipment, arrived whole, and called afterward to see if everything was okay. Very impressed.

Osborne has the best customer service I’ve experienced in a very long time. I am amazed by them and look forward to doing more projects so I can purchase from Osborne again. Keep up the amazing work!!!

The product was shipped quickly and arrived intact. I is just as advertised. I haven’t yet put it on my table, but I don’t foresee a problem. Service was very good.

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

The materials provided arrived on time and in great condition! The price was fine in that my customers were pleased with end results and overall value.
I will definitely keep offering these products in my cabinetry portfolio in the future.
Thanks!, ****... Owner ******

Osborne and its staff went above and beyond providing me with a great product (table legs) and a outside the box request to plane 6 boards for my table top. I call that exceptional, along with the very helpful staff. Thanks again!!

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

Always in stock products
Arrives in a reasonable amount of time

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

The ordering process was very easy and very price forward. There was no hidden fees. Every wood had the price next to it so cost was well known. Shipping was fast and very well packaged.

Very fast shipping, items packed well to protect them. Good customer service.

9 OF 10 you will have what I need. Easy to order, and they get here quickly. Would definitely recommend you to others.

It was easy to shop online. Delivery was quicker than expected. My items are exactly what I wanted.

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

Super fast shipping and the island legs were perfect for our project!

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

I have ordered from Osborne Wood Products several times over the years. Every item is well made, beautiful and shipped quickly. Thank you!