Always have what I need, and I get it quick

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

It was so easy to find the style of island legs that we wanted for our kitchen. The information and pictures available made it really easy to shop for the island legs. Shipping was fast and they arrived without any damage. They even followed up with a phone call after we received our package to make sure everything was good with our order. Would definitely order from these guys again!

I live in the US Virgin Islands. I needed help to place my order for over seas delivery. The staff was incredibly helpful and pleasant. Received the chair legs I ordered timely and without a snag. Thank you. Donna

My moulding was damaged in shipping. I called the customer service department and had replacement moulding in hand in two days. I highly recommend Osborne to everyone.

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

I loved the pedestal legs i bought. They exceeded my expectations.

the products I ordered were very professional looking. Very little clean up and prep

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

There is nothing you need to do, we are satisfied with all areas.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
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This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

Excellent consumer service. Personally called to say that my inlay selection was on back order and to give me other options to complete my order.

This was my second purchase from Osborne and it was once again perfect! Got what I needed fast at a fair price. Always just what I needed.

Very happy with everything. Someone is always there to answer questions, which is very hard to find with most companies. Quality products. Extremely pleased it is produced in the United States.

Osborne wood products has the absolute best products!!! They are my go to for any type of legs or table hardware!

A very polite lady helped me get the right unit for my table. She was very knowledgeable and prevented me from making a mistake and purchasing the wrong unit. I am impressed

Great customer service, and a follow up call to make sure I got my sample . And a second one after my order was delivered ! Thank you !

Everything was great! Especially the followup phone call after receiving my order. Keep it up! Also, packaging was just right...

Never an issue ordering with Osborne. I'm in middle Ga and have a custom cabinet company and we always send our clients to the website to pick out their island legs.

We like to tell them they come from right up the road in Toccoa.

Thank you!

The leg was much nicer than expected. Also they call and check to make sure everything was good I will be ordering again. My table is very strong with the legs. And my wife loves them too

, Highly recommended this company’s wood products. Have used Osborne for many years for my small business. I have made Hundreds of tables while using Osborne legs and have never had 1 customer complain or get a call back.Osborne Is Quality 👍🏻

I was highly satisfied with my order My corbels looked great and showed up earlier then promised
Great company to work with I will definitely be using them in the future

I’ve ordered turned table legs multiple times, and I’ve always had good service. The continued orders speak for themselves..

I had to special order some legs which were not in stock. They kept me informed of the delivery and shipped on time. The woman I dealt with was fantastic!

The Osborne website was easy to navigate. After placing my order I received a quick response/confirmation. The product arrived quickly and well packaged.

Always fast and responsive, ordering and shipping are simple. We've been ordering and adding to our showroom for several months, enabling customers to have a great selection to choose from.