We had an excellent experience with Osborne Wood - from perusing the website to ordering and returning an item to finding the right wooden legs and ordering them. Excellent customer service with an unusual personal touch. Thank you! We're not professional furniture builders, just home hobbyists, and maybe not a typical customer. Still, we are delighted to have found you on the web!

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

This was the easiest order I have done in a long time. Very refreshing, thank you, and the rep on the phone was kind and quick.

You had the product - square, wood, drawer knobs - that I could not find locally. I will shop again the next time I can't find what I'm looking for to finish a project.

Great service, amazing work. Love the phone call to see if we received our table legs and if there was any problems

They had what we needed and was expedited in a timely manner and was received in good condition.

Hi! As I had noted in my previous feedback, the only comment I have is that the shipping cost was a bit high for such a simple package. Otherwise 5 stars for your website, service and the product.
Thanks!

Great products. Always receive a call to make sure the order is correct and in good condition. They have a wide selection of wood products which is very convenient. I have been using there services for a long time and have never been disappointed. Thank you.

Great selections, competitive prices and fast shipping, what else could you ask for!! Been doing business with this company for over 10 years, always got what I'm looking for and usually ships same day as ordered. Great company to work with!

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

the products I ordered were very professional looking. Very little clean up and prep

I had to special order some legs which were not in stock. They kept me informed of the delivery and shipped on time. The woman I dealt with was fantastic!

It was our first time using Osborne Wood Products and we were blown away! Every step of the way I dealt with someone who was professional, kind and efficient. Each step was explained and the process moved quickly and expertly.

Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

The order was processed very quickly and we received it within days. I received a call days later following up to ensure the order was received and OK. Nobody does that these days and I really appreciated their interest. I am impressed.

A very polite lady helped me get the right unit for my table. She was very knowledgeable and prevented me from making a mistake and purchasing the wrong unit. I am impressed

Great Service.
Product arrived on time in good condition.
The follow up call to ensure its arrival was an added bonus.

Really nice quality products. Customer service was easy to work with.

Shape and finish of the legs is great but the color match of the pieces of white oak ain't too nice. Even after staining there is a stripey appearance. More care should be taken to glue up pieces that are similar in color.

Inherited a knotty pine kitchen table that we intend to use as an island. Needed taller legs to make that happen. Osborne had a great selection with different woods and prices. Was able to choose knotty pine legs in a much more modern style. Have not installed them yet but they are solidly made, no damages to the wood and they arrived very quickly.

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

You guys are great and we love usng your products..just wish we would get more traditional and detail oriented projects so we can use even more. I predict it is coming!

Awesome table foot , worked with some minor adjustments after being finished the bolts were wider than my original leg so I had to drill a hole for one bolt to make it work but otherwise it works great even better than the original 100% recommend this product to anyone looking to build a table or replace a table foot will probably order the other 3 needed so it all matches :)

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

Customer service helped to clarify the ordering process. Once I placed order it was made the same day and arrived at my door the next! To notch craftsmanship and looks exactly the way I wanted! Easy to assemble as a novice!

Excellent consumer service. Personally called to say that my inlay selection was on back order and to give me other options to complete my order.

We have ordered from Osborne Wood Products for many years. The items we have purchased are very good quality and have been shipped to us quickly.

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

We were very happy with the order process, emails on order and shipping, and I even got a follow up phone call to ensure that everything arrived as expected!! Great company from start to finish!!