I am always satisfied with your service. It is top-notch, better than a lot of vendors we deal with.

Your shipping department did an excellent job packaging the legs. I'm glad they did the outer cardboard was damaged in transit. The legs were fine when I opened the box. Your pictures on website don't do your product justice. The legs I ordered are beautiful. When I'm finished with the table I plan on ordering legs for a bench. Tell your employees great product, they should be proud. Yes I would recommend your product. Thanks again

Osborne has the best customer service I’ve experienced in a very long time. I am amazed by them and look forward to doing more projects so I can purchase from Osborne again. Keep up the amazing work!!!

I have bought items before from Osborne and was always very satisfied with both the service and the products. I would recommend them for any specialty wood product.

the 3.5" hard maple legs i bought are exceptional quality and i have always been very satisfied with osborne products

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

I have ordered from Osborne several times. They deliver quickly and the faux bamboo trim is always great. It's not easy to find so I am glad to have found this company.

Order arrived quickly (2 days) and was exactly what was needed to repair our dining table. I also received a call checking if order arrived and was OK. A nice touch I appreciated. No more sag in table and operates as it should. We are very pleased.

It was my first order nice product and quick service
Will use them again in the future

The white oak legs I ordered were Premium. Fantastic job!

The cost of shipping and handling was SHOCKING. But I ordered anyway because I need the pieces for my project.

I am a repeat customer. Excellent product at great price with quick delivery. I do wish there was a cheaper shipping option though even if it took a few more days to arrive.

The product is top knotch!! But my favorite part is that someone will contact you upon receiving an order to make sure there is no damage

Sales staff were very knowledgeable and were able to find exactly what I was looking for in your large inventory. The follow up calls regarding my order were sincerely appreciated. I will be a return customer.

Keep improving on your service, you are close to perfect!

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

Excellent design, good craftsmanship. The only business that really provides such a product. This is my second time buying from OWP but not my last. Customer for life.

Very easy to work with, and I would definitely use them again

Very responsive and knowledgeable sales team. Great product with a quick ship.

The website was very easy to use. My order was processed and shipped within a day! I received my order two days later. Everything was in excellent condition. The product was just as described and of very good quality. After my order arrived I received a call and email confirming that I received my order and that it was in perfect condition. I would recommend Osborne to anyone and I would order from there again.

I was very pleased with the customer service!!! I am certainly glad to have found your company and will definitely be buying from you again.

The product I wanted had a long lead time but received the 4 wooded legs 3 weeks before originally date. Wooded legs were individually shrinked wrapped and well protected for shipping.

Excellent consumer service. Personally called to say that my inlay selection was on back order and to give me other options to complete my order.

Beautiful product. Quality made. Shipped in a timely fashion. Will be buying more products from this beautiful USA made company. Amen to that brother.

Everything was great except the shipping charges. They are too high.

Very quick shipping and excellent quality! Price also very good!

Easy to work with. Excellent product.
I will use them again.

the item I received wasn't what I wanted. I called the customer service number and spoke to them about a return. They were very quick, and agreeable. I was able to complete the process in the matter of a couple of minutes. I am satisfied with the outcome of the entire process. Everyone was easy to deal with and very professional.

The spiral table legs look fantastic. Just wished they were packaged a little better. I’d suggest wrapping each leg individually to avoid dents and dings.

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.