Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

I am a repeat customer. Excellent product at great price with quick delivery. I do wish there was a cheaper shipping option though even if it took a few more days to arrive.

Appreciate the replacement of the one damaged leg we ordered. Customer service was very professional and helpful.

I had to special order some legs which were not in stock. They kept me informed of the delivery and shipped on time. The woman I dealt with was fantastic!

Great products. I've ordered many legs and table slides and the quality has always been great. Any problems have been quickly resolved with no issues.

You guys are great and we love usng your products..just wish we would get more traditional and detail oriented projects so we can use even more. I predict it is coming!

I am very happy with the service, the support they give to the client , and the speed of delivery. Thank you very much, I definitely recommend it to other clients.

Products were great. A slight problem with delivery but solved effectively. Also impressed with phone call to make sure we received products. Very satisfied!!

The quality and price are spot on. Wanting to create a one of a kind island and your products made it possible. Nice selection—quick shipping

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

Your product was great with great customer service and I was impressed that you called to ask.

Osborne Wood products are of excellent quality and are shipped in a timely manner.

Your shipping department did an excellent job packaging the legs. I'm glad they did the outer cardboard was damaged in transit. The legs were fine when I opened the box. Your pictures on website don't do your product justice. The legs I ordered are beautiful. When I'm finished with the table I plan on ordering legs for a bench. Tell your employees great product, they should be proud. Yes I would recommend your product. Thanks again

Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

Highly recommend. Have already mentioned to two other people how good experience was.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
***

Quick & Easy to use website and product came in boxed so there would be no damage.

It was easy to shop online. Delivery was quicker than expected. My items are exactly what I wanted.

Excellent consumer service. Personally called to say that my inlay selection was on back order and to give me other options to complete my order.

Absolutely outstanding service, CAD was immediate and project was finished in less than two days. Project was perfect, can’t be happier.

The website was very easy to use. My order was processed and shipped within a day! I received my order two days later. Everything was in excellent condition. The product was just as described and of very good quality. After my order arrived I received a call and email confirming that I received my order and that it was in perfect condition. I would recommend Osborne to anyone and I would order from there again.

We had an excellent experience with Osborne Wood - from perusing the website to ordering and returning an item to finding the right wooden legs and ordering them. Excellent customer service with an unusual personal touch. Thank you! We're not professional furniture builders, just home hobbyists, and maybe not a typical customer. Still, we are delighted to have found you on the web!

Osborne Wood Products never disappoints. Top quality products and service.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

Everything came as I ordered.
I appreciate all the help

Fantastic service, fast shipping, excellent product. What more can I say?

The product was perfect and exactly as advertised. There was only one problem. The instructions told me to drill a whole at 3/4in but it was supposed to be 1/2in. It was a easy fix, and when I told the service rep when they reached out to me. They were so respectful and kind and took ownership of the instructions while I took ownership of not measuring the female Dowell. I would 10 out of 10 would recommend.