Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

I was well satisfied with the product! The help I received was top notch as well!

"The customer service was great. I had some questions before I order equalizer slides and the person I spoke to was extremely helpful.

Great products. Always receive a call to make sure the order is correct and in good condition. They have a wide selection of wood products which is very convenient. I have been using there services for a long time and have never been disappointed. Thank you.

It was our first time using Osborne Wood Products and we were blown away! Every step of the way I dealt with someone who was professional, kind and efficient. Each step was explained and the process moved quickly and expertly.

The ordering process was great. Customer service was very attentive to my order. I would recommend Osborne there products are excellent.

The Osborne website was easy to navigate. After placing my order I received a quick response/confirmation. The product arrived quickly and well packaged.

Great Service.
Product arrived on time in good condition.
The follow up call to ensure its arrival was an added bonus.

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

Maybe cheaper shipping options. Could not find one of these 3 items so ordered off Amazon to get free shipping, centering pins, leaf locks, levelers. Design and finish was outstanding. Instructions very good. Maybe have a selection of #10 cabinet screws you could order, had to use deck screws with washers to make it a cabinet type head.

Really nice quality products. Customer service was easy to work with.

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

Top to bottom, start to finish could not have been better

Very helpful didn't try to sell me anything I didn't need.

Osbourne called to make sure the items arrived safely! The day they arrived! Well done to Osbourne

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

They carried a very hard to find trim piece that I needed. The price was good, and it shipped very quickly.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

Very responsive and knowledgeable sales team. Great product with a quick ship.

Osborne and its staff went above and beyond providing me with a great product (table legs) and a outside the box request to plane 6 boards for my table top. I call that exceptional, along with the very helpful staff. Thanks again!!

Inherited a knotty pine kitchen table that we intend to use as an island. Needed taller legs to make that happen. Osborne had a great selection with different woods and prices. Was able to choose knotty pine legs in a much more modern style. Have not installed them yet but they are solidly made, no damages to the wood and they arrived very quickly.

The order was promptly delivered, and in great shape. Thank you for taking such good care.

Excellent design, good craftsmanship. The only business that really provides such a product. This is my second time buying from OWP but not my last. Customer for life.

We find great products from Osborne for our homebuilding and design work. Always receive the items quickly, correctly, and well packaged.

Thrilled that you could make custom leg extenders to my specifications - and so quickly! Price was great, quality great and speedy service. Thank you!
Shipping cost to Canada was a steep price however.

My order was processed quickly and shipping was fairly fast to.

Good products and shipped right away. I will use them again.