The product and service are excellent. Keep working on your packaging solutions to get rid of styrofoam. I appreciate that you used some recyclable packing materials, but the styrofoam is nasty and creates a waste issue. Thanks!

I am most impressed with the selection and quality of products. I have not found any other supplier like this. Easy online ordering and quick well packaged shipment. Thank you!

Osborne has the best customer service I’ve experienced in a very long time. I am amazed by them and look forward to doing more projects so I can purchase from Osborne again. Keep up the amazing work!!!

The spindles are flawless. The delivery service left the box in the rain without a bag on it. I left work to get it out of the rain before any damage could be done.

The product I wanted had a long lead time but received the 4 wooded legs 3 weeks before originally date. Wooded legs were individually shrinked wrapped and well protected for shipping.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

Good products. Great finishes. Easy online ordering. Quick delivery times. Will use them again for molding needs

Ordering online was quick and easy. Shipment came in a timely fashion. Packing seemed a little worn. But materials came undamaged. We have ordered twice with Osborne. Extremely helpful if you need it. Good quality of products.

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)

Everything was perfect and shipping and delivery were ahead of schedule.

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

Although disappointed in the backorder of the wood, our order was delivered 10 days earlier than expected. We were able to finish our client's job on time! Awesome product!

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.

Amazing product, amazing service! Quick and reliable shipping. Can't ask for much more!

Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

Easy to order and quick shipping. I sincerely appreciated the personal touch of the follow up call after I received the item. Outstanding!

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

You guys are top notch customer service. Knowledgeable reps…great packaging and quick delivery

I really don't see anything that needs improvement.
Your website works great, your products are great, your shipping department is great.
Don't mess with perfection!

THE BEST! Everyone is extremely helpful and they have a genuine interest in assisting their customers to find the optimal product for their project. PLUS they follow up to be sure that your product arrived safely and that you are satisfied. Wow! We will definitely use them for any future wood & trim projects. Thanks!

Products always received on time and in great shape will continue to be used in the future.

Good products and shipped right away. I will use them again.

The order was promptly delivered, and in great shape. Thank you for taking such good care.

My island legs arrived in a couple of days and was packaged very well. Plan on continuing to make future purchases.

You have the best customer service I have ever experienced. I have already recommended you to friends!

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

I am a repeat customer. Excellent product at great price with quick delivery. I do wish there was a cheaper shipping option though even if it took a few more days to arrive.

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.