The ordered items were totally up to specs.Requested color matching was superb and delivery time was amazingly fast for a custom order.

We are very pleased with the professional work with this vendor.

Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

Super fast shipping and the island legs were perfect for our project!

Everything went smooth.as glass, order form was easy, product was great and the only thing that surprised me a little was how quickly it got here. very impressed.

Felt like I just hit "enter" to complete the order and it shows up!

Osborne has the best customer service I’ve experienced in a very long time. I am amazed by them and look forward to doing more projects so I can purchase from Osborne again. Keep up the amazing work!!!

Incredibly quick turn around on a custom order, very reasonably priced as well

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

Ordering was so easy and finalizing was perfect. Worked through some minor changes for the perfect base to an antique table we have as a coffee table. Looks as good as the original.

I work order parts for cabinets and tables from Osbourne often. I can find just the right pieces needed to complete a custom design. Great products, great service, and speedy shipping.

It was easy to shop online. Delivery was quicker than expected. My items are exactly what I wanted.

Would definitely recommend your high quality products and excellent customer service! Would love it if you had retailer(s) in California though due to shipping costs.

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

Great stuff. Quick and efficient ordering and fast delivery. Pricing a bit dear but shuch is life.

The order was received quickly after placing online, and received in good condition. I was also happy to receive a personal call a day later to confirm we had received the order as expected. Great Customer Service and the corbel we received was beautiful. :)

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

Great service, fast delivery, excellent product! Followup from company was great!

No improvements needed

The order was processed very quickly and we received it within days. I received a call days later following up to ensure the order was received and OK. Nobody does that these days and I really appreciated their interest. I am impressed.

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.

I have already given a detailed answer to this. This is the second time I was sent this survey. I am happy to comment, please look for my previous response.

Happy with purchase and items. Would like option to purchase boards at same time to match legs.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

My experience was great. My original order was damaged in transit. The customer service person took all of my information and had another shipment sent. I had the new moulding in hand in two days. I will order from Osborne in the future.

Walnut feet arrived fast and appeared as advertised. What was nice is the follow up phone call and email and show my satisfaction.

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

The spindles are flawless. The delivery service left the box in the rain without a bag on it. I left work to get it out of the rain before any damage could be done.

Very helpful didn't try to sell me anything I didn't need.

Ordering online was quick and easy. Shipment came in a timely fashion. Packing seemed a little worn. But materials came undamaged. We have ordered twice with Osborne. Extremely helpful if you need it. Good quality of products.