I have ordered from Osborne several times. They deliver quickly and the faux bamboo trim is always great. It's not easy to find so I am glad to have found this company.

the item I received wasn't what I wanted. I called the customer service number and spoke to them about a return. They were very quick, and agreeable. I was able to complete the process in the matter of a couple of minutes. I am satisfied with the outcome of the entire process. Everyone was easy to deal with and very professional.

They had what we needed and was expedited in a timely manner and was received in good condition.

Excellent response time on ordering the product, shipping and receiving. Great job!

Received exactly what I ordered. Excellent customer service and I will do business with Osborne wood products in the future.

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

Customer service was very god and delivery was faster than expected.
Only problem is total cast, by the time you add duty, freight and taxes it very expensive. Eight table legs less than ***us cat me nearly ***. cad. I have ordered a catalogue and will see if there is anything else I could use

Wow! Great customer service! I placed my order, it was shipped the same day. Received tracking information and delivered as scheduled Was packed well and received. The post I ordered are beautiful! All who see them ask “wow, where did you get those?” Osborne called to confirm that everything was satisfactory! Great product and customer service! Again WOW!!! Will definitely be purchasing additional products 😍

Very quick processing and good communication. Website wasn't the most user friendly as it took a little while to find what I was looking for, had to scroll through a number of items that weren't relevant to my search.

The white oak legs I ordered were Premium. Fantastic job!

The website did not work for my order, but the person on the phone was extremely good.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

The product was perfect, communication was clear, and delivery was quick and seamless!

Felt like I just hit "enter" to complete the order and it shows up!

Great product, reasonable price, fast shipment, arrived whole, and called afterward to see if everything was okay. Very impressed.

Super efficient return and exchange process. Thank you! I was able to get my order reprocessed via the chat function and my new legs arrived swiftly!

Repeat customer great service always have the product that I need I would highly recommend Osborne wood products.
Fast shipping received my product the next day very happy with the overall process.
Thank You

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

The materials provided arrived on time and in great condition! The price was fine in that my customers were pleased with end results and overall value.
I will definitely keep offering these products in my cabinetry portfolio in the future.
Thanks!, ****... Owner ******

Very easy to work with, and I would definitely use them again

THE BEST! Everyone is extremely helpful and they have a genuine interest in assisting their customers to find the optimal product for their project. PLUS they follow up to be sure that your product arrived safely and that you are satisfied. Wow! We will definitely use them for any future wood & trim projects. Thanks!

Excellent and fast service with follow up call! Nice! I would purchase from you again since the quality was great!

The instructions were very helpful. Installing a pair of the equalizer sldes the first time was a bit of a challenge. The big problem that we ran into was the removal of the old, standard table slides. One was still minimally glued in place in a single spot, the second slide was glued in hugely and took alot of pounding to free from the underside of the table top.
After completing the installation of the new equalizer slides, the table top was able to be pulled open with a single hand very easily.

Good selection of leg styles proactive service, quick response and shipping. Website needs improvement. Very satisfied with the product quality and service.

I have already given a detailed answer to this. This is the second time I was sent this survey. I am happy to comment, please look for my previous response.

Products were good and affordable- the shipping was a bit higher than anticipated, but that is likely out of your hands

I have been using y’all for a long time and have always been happy with the results

Shape and finish of the legs is great but the color match of the pieces of white oak ain't too nice. Even after staining there is a stripey appearance. More care should be taken to glue up pieces that are similar in color.

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.