Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

I appreciate that they call to see that our order arrived on time and in good condition. That extra level of service is appreciated and makes you feel valued as a customer.

Great selections, competitive prices and fast shipping, what else could you ask for!! Been doing business with this company for over 10 years, always got what I'm looking for and usually ships same day as ordered. Great company to work with!

Osborne and its staff went above and beyond providing me with a great product (table legs) and a outside the box request to plane 6 boards for my table top. I call that exceptional, along with the very helpful staff. Thanks again!!

My moulding was damaged in shipping. I called the customer service department and had replacement moulding in hand in two days. I highly recommend Osborne to everyone.

The order was promptly delivered, and in great shape. Thank you for taking such good care.

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

I own a cabinet shop in Northern California. I am always pleased to work with Osborne. The staff is knowledgeable and that helps with quick design and pricing. I also appreciate the customer service they provide. Receiving a call after I get my order to make sure it is correct means something. I recommend.

Easy to work with, very accommodating, solved problems quickly, speedy delivery

My order arrived quickly and very well packaged. The customer service was excellent. I'm very happy with my purchase. It is going to be an excellent detail on the new door for my home made medicine cabinet.

The Osborne website was easy to navigate. After placing my order I received a quick response/confirmation. The product arrived quickly and well packaged.

Osborne made a custom dining room table leg to replace a broken one. The process of giving them the initial specifications, approval of the sketches provided, and final production and delivery of the new table leg took less than a week.

The product and service are excellent. Keep working on your packaging solutions to get rid of styrofoam. I appreciate that you used some recyclable packing materials, but the styrofoam is nasty and creates a waste issue. Thanks!

I bought 9 cherry legs and I wish the color of legs was more consistent. A few were all heartwood, several were a heartwood- sapwood blend and the rest mostly sapwood.

Super fast service and great help over the phone prior to purchase. Great buying experience. The product was flawless as well. Will use them on my next project.

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

Was able to get incredible finishing pieces that turned my good project to great! It was easy, fast, and affordable with a high quality of workmanship.

Super fast shipping and the island legs were perfect for our project!

My experience was great. My original order was damaged in transit. The customer service person took all of my information and had another shipment sent. I had the new moulding in hand in two days. I will order from Osborne in the future.

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

The instructions were very helpful. Installing a pair of the equalizer sldes the first time was a bit of a challenge. The big problem that we ran into was the removal of the old, standard table slides. One was still minimally glued in place in a single spot, the second slide was glued in hugely and took alot of pounding to free from the underside of the table top.
After completing the installation of the new equalizer slides, the table top was able to be pulled open with a single hand very easily.

Just what I was looking for.....however the shipping was high.

I rarely, if ever, provide feedback. But Osborne has been so incredible impressive with their services that I had to. The timing, professionalism, prices, and follow up after I received my order to make sure I’m happy, has led me to order more things through their company.
I’m building a house right now and this type of customer service is impossible to find. I am so happy with the island legs I received. They were milled exactly to my specifications at a very affordable rate that made it easy to get what I wanted. Thank you!

A very polite lady helped me get the right unit for my table. She was very knowledgeable and prevented me from making a mistake and purchasing the wrong unit. I am impressed

There is a wide variety of products. I've always received excellent customer service.

Osborne is a company that strives for excellence. The product I received came in a timely manner and was of great quality. I will use Osborne in the future and will recommend them to my friends and family..

Ordered 4 posts for kitchen island. They were shipped the next day, the price was good and the quality is excellent. I love service like this.

I was highly satisfied with my order My corbels looked great and showed up earlier then promised
Great company to work with I will definitely be using them in the future

Great Service and very fast delivery considering how far it needed to be shipped!

Hi! As I had noted in my previous feedback, the only comment I have is that the shipping cost was a bit high for such a simple package. Otherwise 5 stars for your website, service and the product.
Thanks!