The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

I ordered a set of 4 kitchen table legs. I received them promptly and they where just what I needed.

Phone service is always excellent. Staff is always helpful and knowledgeable about their products.

Product was just what I was searching for. Was shipped the day I ordered and received in excellent shape.

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

only took one phone call to get done what i needed. once agreed thats what i wanted confirmed through email and 8 days later it showed up on my doorstep. follow up phone call from company confirmed i had it and was pleased with their work. definitely would order from this company again.

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

Great service and fast shipping. I love the options available and ability to customize and pick from so many selections. I ordered some island legs and Osborne was the only place that had the style I wanted in the wood I needed. They arrived within a week of ordering in great condition. Will definitely use them again in my next project.

Super fast service and great help over the phone prior to purchase. Great buying experience. The product was flawless as well. Will use them on my next project.

I am extremely happy with the quality of the 6 chair legs I ordered, your excellent customer service and fast delivery to Canada. The chair legs arrived undamaged and were well protected in the box, and I would not hesitate to recommend Osborne Wood Products to family and friends. Thank you and keep up the good work!
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It was easy to shop online. Delivery was quicker than expected. My items are exactly what I wanted.

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.

The posts I ordered were knotty pine. The problem I had with them was that there were absolutely no knots in them. I needed them to show the knots to match the existing cabinets. But, I am stuck with them because the cost to return them would not be economical. I probably wouldn't order knotty pine posts from you again. ***,

I am very happy with the service, the support they give to the client , and the speed of delivery. Thank you very much, I definitely recommend it to other clients.

The items were delivered in a few days and the quality was very good.

Wow! Great customer service! I placed my order, it was shipped the same day. Received tracking information and delivered as scheduled Was packed well and received. The post I ordered are beautiful! All who see them ask “wow, where did you get those?” Osborne called to confirm that everything was satisfactory! Great product and customer service! Again WOW!!! Will definitely be purchasing additional products 😍

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Very quick processing and good communication. Website wasn't the most user friendly as it took a little while to find what I was looking for, had to scroll through a number of items that weren't relevant to my search.

Thrilled that you could make custom leg extenders to my specifications - and so quickly! Price was great, quality great and speedy service. Thank you!
Shipping cost to Canada was a steep price however.

Very happy with everything. Someone is always there to answer questions, which is very hard to find with most companies. Quality products. Extremely pleased it is produced in the United States.

Service and product was good and as expected, would recommend this company as a whole to any business.

Super fast shipping and the island legs were perfect for our project!

Quick shipping, great customer service and quality products. They even called to make sure I received and had any questions about my online order.

I love that Osborne Wood Products has such a wide selection.
My recent order came quickly, that staff was helpful, and the corbels that I ordered were well made and exactly what I needed.
Thank You,
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I was well satisfied with the product! The help I received was top notch as well!

Fast quality products. I'm in the wood industry and this company is top notch. You get what you pay for

I ordered items both from Osborne and through Amazon. They thoughtfully combined the orders and sent it all at once. Packaging was great, delivery was fast, price was fair and product is exactly what I wanted.
Thank you!

We find great products from Osborne for our homebuilding and design work. Always receive the items quickly, correctly, and well packaged.

We have ordered from Osborne Wood Products for many years. The items we have purchased are very good quality and have been shipped to us quickly.