Very quick service. Item was as advertised and perfectly wrapped in transit. Craftmanship was lovely and selection of wood types exceptional. Highly recommend.

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

Friendly, very helpful customer support. Easy ordering by phone after a small online glitch. My order arrived the next day! Beautiful quality. Thank you!

Have ordered many times from Osborne and have always been pleased with products.

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

All the elements that I ordered were exactly what I wanted and they worked perfectly.

Very easy to work with, and I would definitely use them again

THE BEST! Everyone is extremely helpful and they have a genuine interest in assisting their customers to find the optimal product for their project. PLUS they follow up to be sure that your product arrived safely and that you are satisfied. Wow! We will definitely use them for any future wood & trim projects. Thanks!

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

I am always satisfied with your service. It is top-notch, better than a lot of vendors we deal with.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

I was so happy when I found this company. I described the product that I needed and they found it for me immediately. Shipment was quick and the price was excellent. Customer service was amazing. I am forever grateful as this project turned out beautiful. The item just gave it, a high- quality touch.

Everything went super smooth. Better than that, actually - *** knew exactly what I needed and made the custom order a breeze. Not only that, but I ordered one day and had the order in my hands the very next day.

I was well satisfied with the product! The help I received was top notch as well!

Your customer service is excellent. I email in my order and it is always expedited quickly and accurately.

Always excellent service. And your turn-around time is incredible. It's like you have everyone on standby waiting for an order from us. I know that's not what you do but that's efficient you are.

Products always received on time and in great shape will continue to be used in the future.

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

Easy to order and quick shipping. I sincerely appreciated the personal touch of the follow up call after I received the item. Outstanding!

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

Bought from you for 20 years and have always received everything quickly, and the quality is impeccable!

I am very happy with the service, the support they give to the client , and the speed of delivery. Thank you very much, I definitely recommend it to other clients.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Just what I was looking for.....however the shipping was high.

Customer Service people are always great to work with. Product quality is always top notch.

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

Easy to work with. Excellent product.
I will use them again.

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

There were a number of problems with the delivery, all caused by FedEx. The people I spoke to at Osborne Wood were very helpful, and the company stood behind that. Two replacement orders had to be made - one ruined by rain, one went missing (both were not properly delivered to my house), but the co. ordered the replacements without complaint. I would absolutely recommend to others! And I will never order anything that has to be delivered by FedEx again.