Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

High quality products and received fast shipping and a follow up call from customer service to ensure the product was satisfactory. Would definitely recommend to friends and family.

Great company, I love to do business with them. I’ve met the owner at a trade show and he is a great guy!! Five stars all the way!!!!

We had an excellent experience with Osborne Wood - from perusing the website to ordering and returning an item to finding the right wooden legs and ordering them. Excellent customer service with an unusual personal touch. Thank you! We're not professional furniture builders, just home hobbyists, and maybe not a typical customer. Still, we are delighted to have found you on the web!

Exactly what I was looking for and for a good price

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

Bought from you for 20 years and have always received everything quickly, and the quality is impeccable!

Excellent customer service to help me with detailed selections. manufactured and shipped very quickly with followup phone calls to see if they are what I anticipated. I highly reccomend this company.

Very helpful didn't try to sell me anything I didn't need.

Fantastic service, fast shipping, excellent product. What more can I say?

The order was processed very quickly and we received it within days. I received a call days later following up to ensure the order was received and OK. Nobody does that these days and I really appreciated their interest. I am impressed.

The process work very well. Communication was good. Delivery was timely. Overall a good experience. Thanks.

I did not set up a user name and password when I ordered previously—then it would not allow me to order another item later without the user name and password. There should be a guest check out option.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

I ordered a set of 4 kitchen table legs. I received them promptly and they where just what I needed.

Beautiful product. Quality made. Shipped in a timely fashion. Will be buying more products from this beautiful USA made company. Amen to that brother.

Great website. Was able to search and maneuver easily. Great products. Great prices. Help available when needed.

The products I ordered came in a timely manner and are well made! I am a custom cabinet shop that is always concerned with the quality of products, mine included, so I appreciate quality workmanship!

The product was perfect and exactly as advertised. There was only one problem. The instructions told me to drill a whole at 3/4in but it was supposed to be 1/2in. It was a easy fix, and when I told the service rep when they reached out to me. They were so respectful and kind and took ownership of the instructions while I took ownership of not measuring the female Dowell. I would 10 out of 10 would recommend.

Super fast shipping and the island legs were perfect for our project!

Excellent product quality, exceptional customer service. I’ve ordered from Osborne twice and have been impressed both times with their friendly, helpful customer service. Both times there were shipping problems (neither were the fault of Osborne). Both times they followed up quickly and effectively to resolve the issues. Well done.
And the shelves and legs look great!

Top to bottom, start to finish could not have been better

Ordered the incorrect wood type and your employee fixed it immediately- very appreciative of that.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

Good products and shipped right away. I will use them again.

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

The leg was much nicer than expected. Also they call and check to make sure everything was good I will be ordering again. My table is very strong with the legs. And my wife loves them too

It was easy to shop online. Delivery was quicker than expected. My items are exactly what I wanted.

The product was beautiful. the customer was very satisfied with it.