I have already given a detailed answer to this. This is the second time I was sent this survey. I am happy to comment, please look for my previous response.

The spiral table legs look fantastic. Just wished they were packaged a little better. I’d suggest wrapping each leg individually to avoid dents and dings.

Excellent experience each time I order from Osborne. I have called a few times for tech help and they treat me with respect. Quality of the wood products I get are very very good. And they ship fast.

Too good to be true!

Osborne is a company that strives for excellence. The product I received came in a timely manner and was of great quality. I will use Osborne in the future and will recommend them to my friends and family..

the products I ordered were very professional looking. Very little clean up and prep

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

I have never been disappointed. Osborne does a wonderful job the customer service is amazing too.

Product was just what I was searching for. Was shipped the day I ordered and received in excellent shape.

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

Osborne is one of the most awesome companies we buy from. The service and products are top notch!

The ordered items were totally up to specs.Requested color matching was superb and delivery time was amazingly fast for a custom order.

My counter tops were done quickly and are what I ordered. Everyone was very helpful in the process

They had what we needed and was expedited in a timely manner and was received in good condition.

I rarely, if ever, provide feedback. But Osborne has been so incredible impressive with their services that I had to. The timing, professionalism, prices, and follow up after I received my order to make sure I’m happy, has led me to order more things through their company.
I’m building a house right now and this type of customer service is impossible to find. I am so happy with the island legs I received. They were milled exactly to my specifications at a very affordable rate that made it easy to get what I wanted. Thank you!

Very fast shipping, items packed well to protect them. Good customer service.

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Hellen was an incredible help and made my experience great

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

I've ordered from them many times and have always been very pleased with the quality of their products.

We have been very pleased with the products we have ordered from Osborne through the years. Thanks. Randy Hofer

Fast and always comes in perfect condition and exactly what I order.

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

I called to ask about replacing a 150 year leaf extension table hardware set. Was given great advice and explained to thoroughly the different options available. Arrived in a couple of days and was extremely easy to install. 10/10 could not have asked for better service and product.

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

The items were delivered in a few days and the quality was very good.

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

Good product, timely response, excellent customer service!! Keep up the good work.