There is a wide variety of products. I've always received excellent customer service.

Keep improving on your service, you are close to perfect!

Always in stock products
Arrives in a reasonable amount of time

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

Everything was excellent. Product was great. Shipping was quick. Very happy with everything

I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

Great selections, competitive prices and fast shipping, what else could you ask for!! Been doing business with this company for over 10 years, always got what I'm looking for and usually ships same day as ordered. Great company to work with!

The spiral table legs look fantastic. Just wished they were packaged a little better. I’d suggest wrapping each leg individually to avoid dents and dings.

This was my first time working with Osbourne wood products and I found the staff i worked with to be professional and responsive.

Osborne provides quality products at a reasonable price in a timely fashion

Always fast and responsive, ordering and shipping are simple. We've been ordering and adding to our showroom for several months, enabling customers to have a great selection to choose from.

Osborne is a company that strives for excellence. The product I received came in a timely manner and was of great quality. I will use Osborne in the future and will recommend them to my friends and family..

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

The kit is really good. A few things I would change is either providing or recommending a drill bit for drilling out the holes for the long screws that connect from the skirt to the leg. For the red oak it’s hard to drive the screws in directly. A slightly longer bit for the screwdriver would be helpful too.

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu

THE BEST! Everyone is extremely helpful and they have a genuine interest in assisting their customers to find the optimal product for their project. PLUS they follow up to be sure that your product arrived safely and that you are satisfied. Wow! We will definitely use them for any future wood & trim projects. Thanks!

The items were delivered in a few days and the quality was very good.

I love the set of maple legs I purchased from Osborn Wood. A local wood shop, Long Leaf Wood, made an amazing desk with them and I'm very pleased. Osborne Wood had a wonderful selection of table legs, they were easy to order from and speedy with the delivery. I'm grateful I chose Osborne Wood Products for this project.

The product was perfect and exactly as advertised. There was only one problem. The instructions told me to drill a whole at 3/4in but it was supposed to be 1/2in. It was a easy fix, and when I told the service rep when they reached out to me. They were so respectful and kind and took ownership of the instructions while I took ownership of not measuring the female Dowell. I would 10 out of 10 would recommend.

, Highly recommended this company’s wood products. Have used Osborne for many years for my small business. I have made Hundreds of tables while using Osborne legs and have never had 1 customer complain or get a call back.Osborne Is Quality 👍🏻

"The customer service was great. I had some questions before I order equalizer slides and the person I spoke to was extremely helpful.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
***

Excellent customer service. Fast shipping, there have been many times I'll receive my table legs in less than 24 hrs. Reliable product, I've never received anything from them that wasn't top quality. I sell $***-*** dining tables and depend on Osbourne's high quality products. My business wouldn't be the same without y'all.

I have been using y’all for a long time and have always been happy with the results

I rarely, if ever, provide feedback. But Osborne has been so incredible impressive with their services that I had to. The timing, professionalism, prices, and follow up after I received my order to make sure I’m happy, has led me to order more things through their company.
I’m building a house right now and this type of customer service is impossible to find. I am so happy with the island legs I received. They were milled exactly to my specifications at a very affordable rate that made it easy to get what I wanted. Thank you!

Everything was great! Especially the followup phone call after receiving my order. Keep it up! Also, packaging was just right...

Osborne has the best customer service I’ve experienced in a very long time. I am amazed by them and look forward to doing more projects so I can purchase from Osborne again. Keep up the amazing work!!!

Incredibly quick turn around on a custom order, very reasonably priced as well