The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

We had an excellent experience with Osborne Wood - from perusing the website to ordering and returning an item to finding the right wooden legs and ordering them. Excellent customer service with an unusual personal touch. Thank you! We're not professional furniture builders, just home hobbyists, and maybe not a typical customer. Still, we are delighted to have found you on the web!

It is always a pleasure to work with this company and there products never disappoint.

My order was processed quickly and shipping was fairly fast to.

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

A very polite lady helped me get the right unit for my table. She was very knowledgeable and prevented me from making a mistake and purchasing the wrong unit. I am impressed

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

Customer service helped to clarify the ordering process. Once I placed order it was made the same day and arrived at my door the next! To notch craftsmanship and looks exactly the way I wanted! Easy to assemble as a novice!

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
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Great Service.
Product arrived on time in good condition.
The follow up call to ensure its arrival was an added bonus.

Received exactly what I ordered. Excellent customer service and I will do business with Osborne wood products in the future.

I have never been disappointed. Osborne does a wonderful job the customer service is amazing too.

Maybe cheaper shipping options. Could not find one of these 3 items so ordered off Amazon to get free shipping, centering pins, leaf locks, levelers. Design and finish was outstanding. Instructions very good. Maybe have a selection of #10 cabinet screws you could order, had to use deck screws with washers to make it a cabinet type head.

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

Diana was a great help! Wood was high quality, Will order again.

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.

At this time everything went smooth and I do not see any areas that could use improvement

Amazing finished product and fast! Can’t wait to see the finished product installed.

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Hi! As I had noted in my previous feedback, the only comment I have is that the shipping cost was a bit high for such a simple package. Otherwise 5 stars for your website, service and the product.
Thanks!

This was the easiest order I have done in a long time. Very refreshing, thank you, and the rep on the phone was kind and quick.

The Osborne website was easy to navigate. After placing my order I received a quick response/confirmation. The product arrived quickly and well packaged.

Very good customer service, product, and pricing. A CSR called me shortly after I received my order to make sure everything was OK -- I appreciate that. I will recommend this company to other folks.

This is a fantastic company. Ordered a custom built kitchen island. Everyone was super helpful from start to finish and in a very timely maner. We love the product and will definitely use Osborne Wood Products again.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

Great product, incredible customer service. This is our second purchase and we will be back. We will let our friends and industry partners know what a great product you offer. Thanks