Quick & Easy to use website and product came in boxed so there would be no damage.

THE BEST! Everyone is extremely helpful and they have a genuine interest in assisting their customers to find the optimal product for their project. PLUS they follow up to be sure that your product arrived safely and that you are satisfied. Wow! We will definitely use them for any future wood & trim projects. Thanks!

Fantastic service, fast shipping, excellent product. What more can I say?

the products I ordered were very professional looking. Very little clean up and prep

Quality products and excellent customer service! Item arrived well-packaged and ready to use in the planned project.

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

I have bought items before from Osborne and was always very satisfied with both the service and the products. I would recommend them for any specialty wood product.

Just what I was looking for.....however the shipping was high.

We are always very p[leased with the Osborne products.

Dianne in Customer service was extremely helpful in helping me determine which table extensions i needed to fix my 13 year old dining table.

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

I did not set up a user name and password when I ordered previously—then it would not allow me to order another item later without the user name and password. There should be a guest check out option.

My moulding was damaged in shipping. I called the customer service department and had replacement moulding in hand in two days. I highly recommend Osborne to everyone.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Great stuff. Quick and efficient ordering and fast delivery. Pricing a bit dear but shuch is life.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

I have ordered from Osborne several times. They deliver quickly and the faux bamboo trim is always great. It's not easy to find so I am glad to have found this company.

Everything about Osborne blew me away. This was my first purchase through them, and for some reason the website wouldn't accept my order. I called their number listed on the page, and in less than 5 minutes the lady on the phone completed my order, and sent confirmation. My table legs shipped the same day and I received the shipment 2 days later. Incredible customer service, and the quality is great. Highly recommend Osborne to anyone, I will be using them again!!

Bought from you for 20 years and have always received everything quickly, and the quality is impeccable!

I was very pleased with the customer service!!! I am certainly glad to have found your company and will definitely be buying from you again.

Beautiful product. Quality made. Shipped in a timely fashion. Will be buying more products from this beautiful USA made company. Amen to that brother.

Always excellent service. And your turn-around time is incredible. It's like you have everyone on standby waiting for an order from us. I know that's not what you do but that's efficient you are.

Extremely satisfied with your customer service. Questions answered promptly and product received so quickly I couldn't believe it. Would highly recommend your company.

Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

Stellar experience from beginning to end. Greatest compliments regarding all wood and hardware products.

You have the best customer service I have ever experienced. I have already recommended you to friends!

I had a job a while ago where I had some posts that the glue seam showed through when we painted them. Osborne Wood Products representatives took care of the issue and sent me new posts right away so I would have a happy customer. Thanks, I really appreciate that! A Happy customer means more business for me and for Osborne Wood Products!