Excellent customer service. Fast shipping, there have been many times I'll receive my table legs in less than 24 hrs. Reliable product, I've never received anything from them that wasn't top quality. I sell $***-*** dining tables and depend on Osbourne's high quality products. My business wouldn't be the same without y'all.

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

We always get quality components that are delivered on time. That is what a good supplier is supposed to do. I wish there were more like Osborne.

You have the best customer service I have ever experienced. I have already recommended you to friends!

They had what we needed and was expedited in a timely manner and was received in good condition.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

Fast quality products. I'm in the wood industry and this company is top notch. You get what you pay for

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

Customer service helped to clarify the ordering process. Once I placed order it was made the same day and arrived at my door the next! To notch craftsmanship and looks exactly the way I wanted! Easy to assemble as a novice!

Always have what I need, and I get it quick

The cost of shipping and handling was SHOCKING. But I ordered anyway because I need the pieces for my project.

Company response was quick and efficient. I received my order promptly and in new condition.
I wold use Osbourne Products again.

The products were wonderful. The shipping was fast, and everything was delivered in excellence condition.

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Incredibly quick turn around on a custom order, very reasonably priced as well

Very good customer service, product, and pricing. A CSR called me shortly after I received my order to make sure everything was OK -- I appreciate that. I will recommend this company to other folks.

Great communication,nice selection of products. Even called to check in after I received the order to make sure everything ok

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

Great service and fast shipping. I love the options available and ability to customize and pick from so many selections. I ordered some island legs and Osborne was the only place that had the style I wanted in the wood I needed. They arrived within a week of ordering in great condition. Will definitely use them again in my next project.

Products always received on time and in great shape will continue to be used in the future.

Excellent customer service and beautiful wood products. They are very quick to ship and arrives nicely packaged. Upon arrival they followup to make sure i received my products and was satisfied. Can’t say enough positive about this company.

It was so easy to find the style of island legs that we wanted for our kitchen. The information and pictures available made it really easy to shop for the island legs. Shipping was fast and they arrived without any damage. They even followed up with a phone call after we received our package to make sure everything was good with our order. Would definitely order from these guys again!

There is a wide variety of products. I've always received excellent customer service.

Always in stock products
Arrives in a reasonable amount of time

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

Osborne wood products has the absolute best products!!! They are my go to for any type of legs or table hardware!

The leg was much nicer than expected. Also they call and check to make sure everything was good I will be ordering again. My table is very strong with the legs. And my wife loves them too

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

I feel that price is high because there is not a lot of options for buying legs in the market hence they deliver high pricing. No contractor pricing so I only use when I have to.