My moulding was damaged in shipping. I called the customer service department and had replacement moulding in hand in two days. I highly recommend Osborne to everyone.

This was my second purchase from Osborne and it was once again perfect! Got what I needed fast at a fair price. Always just what I needed.

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

The leg was much nicer than expected. Also they call and check to make sure everything was good I will be ordering again. My table is very strong with the legs. And my wife loves them too

As ALWAYS! Excellent communication and most excellent service. Wonderful company. I had a very simple request and it was handled perfectly and at a very fair price. Osborne Wood rocks.

Dianne in Customer service was extremely helpful in helping me determine which table extensions i needed to fix my 13 year old dining table.

Product was just what I was searching for. Was shipped the day I ordered and received in excellent shape.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

Excellent customer service to help me with detailed selections. manufactured and shipped very quickly with followup phone calls to see if they are what I anticipated. I highly reccomend this company.

I am extremely happy with the quality of the 6 chair legs I ordered, your excellent customer service and fast delivery to Canada. The chair legs arrived undamaged and were well protected in the box, and I would not hesitate to recommend Osborne Wood Products to family and friends. Thank you and keep up the good work!
***

Sales staff were very knowledgeable and were able to find exactly what I was looking for in your large inventory. The follow up calls regarding my order were sincerely appreciated. I will be a return customer.

Ordered a sample item and received in a couple days. Great service!

Good selection of leg styles proactive service, quick response and shipping. Website needs improvement. Very satisfied with the product quality and service.

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

The description of the table slides and which ones to order was accurate and helpful. The slides came quickly. The direction and set up was easy and the product worked great. Big upgrade for the dining table they were used on. The only complaint around the shop was that the slides were not solid maple, the were solid maple finger jointed together.

We received just what we ordered and very quickly. Thank you!

Great company, I love to do business with them. I’ve met the owner at a trade show and he is a great guy!! Five stars all the way!!!!

Inherited a knotty pine kitchen table that we intend to use as an island. Needed taller legs to make that happen. Osborne had a great selection with different woods and prices. Was able to choose knotty pine legs in a much more modern style. Have not installed them yet but they are solidly made, no damages to the wood and they arrived very quickly.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

Osborne has the best customer service I’ve experienced in a very long time. I am amazed by them and look forward to doing more projects so I can purchase from Osborne again. Keep up the amazing work!!!

We have been very pleased with the products we have ordered from Osborne through the years. Thanks. Randy Hofer

The order was promptly delivered, and in great shape. Thank you for taking such good care.

Great website. Was able to search and maneuver easily. Great products. Great prices. Help available when needed.

The product was shipped quickly and arrived intact. I is just as advertised. I haven’t yet put it on my table, but I don’t foresee a problem. Service was very good.

, Highly recommended this company’s wood products. Have used Osborne for many years for my small business. I have made Hundreds of tables while using Osborne legs and have never had 1 customer complain or get a call back.Osborne Is Quality 👍🏻

Ordering is easy and delivery is prompt. We are very satisfied with Osbourne's products.

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

Very easy to work with, and I would definitely use them again

Very quick processing and good communication. Website wasn't the most user friendly as it took a little while to find what I was looking for, had to scroll through a number of items that weren't relevant to my search.