I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

Customer Service people are always great to work with. Product quality is always top notch.

Repeat customer great service always have the product that I need I would highly recommend Osborne wood products.
Fast shipping received my product the next day very happy with the overall process.
Thank You

We had a very good experience with Osborne. The materials came faster than we expected and arrived in excellent condition

Easy to work with, very accommodating, solved problems quickly, speedy delivery

Great service, amazing work. Love the phone call to see if we received our table legs and if there was any problems

Definitely will recommend you to my friends. Your product arrived timely as promised and your care to package the 3 brackets ensured it arrived undamaged. Beautiful brackets.

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

I was so happy when I found this company. I described the product that I needed and they found it for me immediately. Shipment was quick and the price was excellent. Customer service was amazing. I am forever grateful as this project turned out beautiful. The item just gave it, a high- quality touch.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

I loved the pedestal legs i bought. They exceeded my expectations.

I ordered items both from Osborne and through Amazon. They thoughtfully combined the orders and sent it all at once. Packaging was great, delivery was fast, price was fair and product is exactly what I wanted.
Thank you!

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

The product was perfect and exactly as advertised. There was only one problem. The instructions told me to drill a whole at 3/4in but it was supposed to be 1/2in. It was a easy fix, and when I told the service rep when they reached out to me. They were so respectful and kind and took ownership of the instructions while I took ownership of not measuring the female Dowell. I would 10 out of 10 would recommend.

Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

You had the product - square, wood, drawer knobs - that I could not find locally. I will shop again the next time I can't find what I'm looking for to finish a project.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

Great product, incredible customer service. This is our second purchase and we will be back. We will let our friends and industry partners know what a great product you offer. Thanks

The leg was much nicer than expected. Also they call and check to make sure everything was good I will be ordering again. My table is very strong with the legs. And my wife loves them too

The product was shipped quickly and arrived intact. I is just as advertised. I haven’t yet put it on my table, but I don’t foresee a problem. Service was very good.

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)

Yes I would recommend your company to everyone needing your product. Great customer service and the wood legs I ordered are just wonderful.

Table legs I received were awesome. Can't wait to finish this project and start another. Will be ordering more of this particular leg.

I have bought items before from Osborne and was always very satisfied with both the service and the products. I would recommend them for any specialty wood product.

Thrilled that you could make custom leg extenders to my specifications - and so quickly! Price was great, quality great and speedy service. Thank you!
Shipping cost to Canada was a steep price however.

Order was received when indicated, great quality, and received a phone call from customer service checking on my satisfaction —- great!

At this time everything went smooth and I do not see any areas that could use improvement

We are very satisfied with delivery, customer service and yes we would recommend to others.

Everything was excellent. Product was great. Shipping was quick. Very happy with everything