I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

I ordered 4 maple table legs and they are perfect in all respects. Service and shipping were excellent.

The product is top knotch!! But my favorite part is that someone will contact you upon receiving an order to make sure there is no damage

Osborne has the best customer service I’ve experienced in a very long time. I am amazed by them and look forward to doing more projects so I can purchase from Osborne again. Keep up the amazing work!!!

We were very happy with the order process, emails on order and shipping, and I even got a follow up phone call to ensure that everything arrived as expected!! Great company from start to finish!!

Order was received when indicated, great quality, and received a phone call from customer service checking on my satisfaction —- great!

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

Good selection of leg styles proactive service, quick response and shipping. Website needs improvement. Very satisfied with the product quality and service.

You have the best customer service I have ever experienced. I have already recommended you to friends!

We always get quality components that are delivered on time. That is what a good supplier is supposed to do. I wish there were more like Osborne.

Everything was perfect and shipping and delivery were ahead of schedule.

It was so easy to find the style of island legs that we wanted for our kitchen. The information and pictures available made it really easy to shop for the island legs. Shipping was fast and they arrived without any damage. They even followed up with a phone call after we received our package to make sure everything was good with our order. Would definitely order from these guys again!

The ordering process was very easy and very price forward. There was no hidden fees. Every wood had the price next to it so cost was well known. Shipping was fast and very well packaged.

We received just what we ordered and very quickly. Thank you!

Very happy with everything. Someone is always there to answer questions, which is very hard to find with most companies. Quality products. Extremely pleased it is produced in the United States.

The description of the table slides and which ones to order was accurate and helpful. The slides came quickly. The direction and set up was easy and the product worked great. Big upgrade for the dining table they were used on. The only complaint around the shop was that the slides were not solid maple, the were solid maple finger jointed together.

Good products. Great finishes. Easy online ordering. Quick delivery times. Will use them again for molding needs

The items were received quickly and in great condition matching exactly what was ordered and needed

I've ordered from them many times and have always been very pleased with the quality of their products.

I was very pleased with the customer service!!! I am certainly glad to have found your company and will definitely be buying from you again.

I am totally satisfied with both the service and the product. I would certainly recommend this company to everyone. I received my order amazingly quickly and the person I spoke with was very pleasant and helpful. The circa 1840’s country desk is going to have a new life after missing it’s feet for who knows how many decades.

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

The instructions were very helpful. Installing a pair of the equalizer sldes the first time was a bit of a challenge. The big problem that we ran into was the removal of the old, standard table slides. One was still minimally glued in place in a single spot, the second slide was glued in hugely and took alot of pounding to free from the underside of the table top.
After completing the installation of the new equalizer slides, the table top was able to be pulled open with a single hand very easily.

They carried a very hard to find trim piece that I needed. The price was good, and it shipped very quickly.

The inlay banding I bought is very good quality and I would buy it again. However, I think the amount you charge for postage is not justified by the weight and size of the packaging.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

I have ordered from Osborne Wood Products several times over the years. Every item is well made, beautiful and shipped quickly. Thank you!

Great service and even received a follow up call for our small order.

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

Thrilled that you could make custom leg extenders to my specifications - and so quickly! Price was great, quality great and speedy service. Thank you!
Shipping cost to Canada was a steep price however.