Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

Excellent and fast service with follow up call! Nice! I would purchase from you again since the quality was great!

You guys are great and we love usng your products..just wish we would get more traditional and detail oriented projects so we can use even more. I predict it is coming!

I rarely, if ever, provide feedback. But Osborne has been so incredible impressive with their services that I had to. The timing, professionalism, prices, and follow up after I received my order to make sure I’m happy, has led me to order more things through their company.
I’m building a house right now and this type of customer service is impossible to find. I am so happy with the island legs I received. They were milled exactly to my specifications at a very affordable rate that made it easy to get what I wanted. Thank you!

My experience was great. My original order was damaged in transit. The customer service person took all of my information and had another shipment sent. I had the new moulding in hand in two days. I will order from Osborne in the future.

I own a cabinet shop in Northern California. I am always pleased to work with Osborne. The staff is knowledgeable and that helps with quick design and pricing. I also appreciate the customer service they provide. Receiving a call after I get my order to make sure it is correct means something. I recommend.

This is a fantastic company. Ordered a custom built kitchen island. Everyone was super helpful from start to finish and in a very timely maner. We love the product and will definitely use Osborne Wood Products again.

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

The white oak legs I ordered were Premium. Fantastic job!

Great stuff. Quick and efficient ordering and fast delivery. Pricing a bit dear but shuch is life.

Super fast delivery. Product exactly as described. I’ve also ordered your farmhouse table legs from Amazon and I’ve been very pleased.

Very quick processing and good communication. Website wasn't the most user friendly as it took a little while to find what I was looking for, had to scroll through a number of items that weren't relevant to my search.

The posts I ordered were knotty pine. The problem I had with them was that there were absolutely no knots in them. I needed them to show the knots to match the existing cabinets. But, I am stuck with them because the cost to return them would not be economical. I probably wouldn't order knotty pine posts from you again. ***,

Osborne and its staff went above and beyond providing me with a great product (table legs) and a outside the box request to plane 6 boards for my table top. I call that exceptional, along with the very helpful staff. Thanks again!!

Easy ordering good selection fair pricing arrived on time and Osborne followed up to see that the order arrived.

We received a damaged table leg and Customer Service was outstanding to assist us in correcting the issue.

Your product was great with great customer service and I was impressed that you called to ask.

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

Everything was great except the shipping charges. They are too high.

Items were shipped promptly and arrived in excellent condition. An Osborne rep called and checked on the shipment to be sure everything was correct and in good shape.

Hi! As I had noted in my previous feedback, the only comment I have is that the shipping cost was a bit high for such a simple package. Otherwise 5 stars for your website, service and the product.
Thanks!

I had to special order some legs which were not in stock. They kept me informed of the delivery and shipped on time. The woman I dealt with was fantastic!

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

The service was great! Quick turn around time and the legs were received when promised. I will highly recommend you.

I use the products all the time for the stools I make. Shipment is super fast always!!

Great service, fast delivery, excellent product! Followup from company was great!

No improvements needed

Great selection, easy ordering process, nice phone call to follow up

THE BEST! Everyone is extremely helpful and they have a genuine interest in assisting their customers to find the optimal product for their project. PLUS they follow up to be sure that your product arrived safely and that you are satisfied. Wow! We will definitely use them for any future wood & trim projects. Thanks!

Excellent consumer service. Personally called to say that my inlay selection was on back order and to give me other options to complete my order.