Never an issue ordering with Osborne. I'm in middle Ga and have a custom cabinet company and we always send our clients to the website to pick out their island legs.

We like to tell them they come from right up the road in Toccoa.

Thank you!

My experience was great. My original order was damaged in transit. The customer service person took all of my information and had another shipment sent. I had the new moulding in hand in two days. I will order from Osborne in the future.

Customer Service people are always great to work with. Product quality is always top notch.

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

Great service, amazing work. Love the phone call to see if we received our table legs and if there was any problems

9 OF 10 you will have what I need. Easy to order, and they get here quickly. Would definitely recommend you to others.

The ordering process was very easy and very price forward. There was no hidden fees. Every wood had the price next to it so cost was well known. Shipping was fast and very well packaged.

Phone service is always excellent. Staff is always helpful and knowledgeable about their products.

You have the best customer service I have ever experienced. I have already recommended you to friends!

The posts I ordered were knotty pine. The problem I had with them was that there were absolutely no knots in them. I needed them to show the knots to match the existing cabinets. But, I am stuck with them because the cost to return them would not be economical. I probably wouldn't order knotty pine posts from you again. ***,

Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

Always a pleasure to work with Osborne...and I appreciate that they follow up on each order to make sure everything is good.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
***

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

As ALWAYS! Excellent communication and most excellent service. Wonderful company. I had a very simple request and it was handled perfectly and at a very fair price. Osborne Wood rocks.

I am a repeat customer. Excellent product at great price with quick delivery. I do wish there was a cheaper shipping option though even if it took a few more days to arrive.

Top to bottom, start to finish could not have been better

Definitely will recommend you to my friends. Your product arrived timely as promised and your care to package the 3 brackets ensured it arrived undamaged. Beautiful brackets.

I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

Everything went smooth.as glass, order form was easy, product was great and the only thing that surprised me a little was how quickly it got here. very impressed.

I own a cabinet shop in Northern California. I am always pleased to work with Osborne. The staff is knowledgeable and that helps with quick design and pricing. I also appreciate the customer service they provide. Receiving a call after I get my order to make sure it is correct means something. I recommend.

Order was received when indicated, great quality, and received a phone call from customer service checking on my satisfaction —- great!

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

They carried a very hard to find trim piece that I needed. The price was good, and it shipped very quickly.

Everything was great! Especially the followup phone call after receiving my order. Keep it up! Also, packaging was just right...

Absolutely outstanding service, CAD was immediate and project was finished in less than two days. Project was perfect, can’t be happier.

The leg was much nicer than expected. Also they call and check to make sure everything was good I will be ordering again. My table is very strong with the legs. And my wife loves them too

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

The products I ordered came in a timely manner and are well made! I am a custom cabinet shop that is always concerned with the quality of products, mine included, so I appreciate quality workmanship!

Good products. Great finishes. Easy online ordering. Quick delivery times. Will use them again for molding needs