Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

I was well satisfied with the product! The help I received was top notch as well!

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

You guys are great and we love usng your products..just wish we would get more traditional and detail oriented projects so we can use even more. I predict it is coming!

I am most impressed with the selection and quality of products. I have not found any other supplier like this. Easy online ordering and quick well packaged shipment. Thank you!

Everyone I speak to at Osbourne is wonderful and helpful......great customer service! Always thrilled with our experience and these beautiful products.

Product was just what I was searching for. Was shipped the day I ordered and received in excellent shape.

Great doing business as always and in the past. I was satisfied with what I purchased. Thank you.
Carey.

I ordered 4 maple table legs and they are perfect in all respects. Service and shipping were excellent.

This company was excellent to work with and went the extra mile to get some information I requested on the product before I purchased.

Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

We are very satisfied with the quality of the wood products and the prompt delivery.
we highly recommend Osborne wood Products.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

Received exactly what I ordered. Excellent customer service and I will do business with Osborne wood products in the future.

I had a job a while ago where I had some posts that the glue seam showed through when we painted them. Osborne Wood Products representatives took care of the issue and sent me new posts right away so I would have a happy customer. Thanks, I really appreciate that! A Happy customer means more business for me and for Osborne Wood Products!

Very happy with my purchase. Order process was very easy and communication was clear from order to delivery.

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

I am very pleased with my 3 Island legs made of White Oak.
Quality crafted, packaged well and quick delivery. It only took 1 week to arrive.
I even received a follow up call to see how I liked the product.

Everything was perfect and shipping and delivery were ahead of schedule.

I appreciate that they call to see that our order arrived on time and in good condition. That extra level of service is appreciated and makes you feel valued as a customer.

Great selection, easy ordering process, nice phone call to follow up

This was the easiest order I have done in a long time. Very refreshing, thank you, and the rep on the phone was kind and quick.

The service and quality is great. I got my order in a timely matter. Table legs came packaged very well. Overall, good experience.

Fantastic service, fast shipping, excellent product. What more can I say?

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

Stellar experience from beginning to end. Greatest compliments regarding all wood and hardware products.

Great product, fast delivery, even had someone call a few days after receiving to make sure I was satisfied. I would definitely recommend Osborne Wood Products and will be ordering more products for myself. Thanks for the positive experience!! RLJackson

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!