Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

Osborne provides quality products at a reasonable price in a timely fashion

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

Order came promptly and they even CALLED to see if I was happy. Great legs and great service. Jerry

Ordering online was quick and easy. Shipment came in a timely fashion. Packing seemed a little worn. But materials came undamaged. We have ordered twice with Osborne. Extremely helpful if you need it. Good quality of products.

We have been very pleased with the products we have ordered from Osborne through the years. Thanks. Randy Hofer

Products always received on time and in great shape will continue to be used in the future.

I love that Osborne Wood Products has such a wide selection.
My recent order came quickly, that staff was helpful, and the corbels that I ordered were well made and exactly what I needed.
Thank You,
***

Website provided accurate information on product dimensions, wood types and characteristics. It helped me as a novice DIY to make an informed choice.

Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

Product was just what I was searching for. Was shipped the day I ordered and received in excellent shape.

Osborne is one of the only suppliers I can find for small wood molding/trim. I use these a lot in my artwork. I wish shipping costs could be reduced because the shipping costs me almost as much as the product. But all wood trims are securely packaged and shipped quickly.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
***

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

All the elements that I ordered were exactly what I wanted and they worked perfectly.

Products were good and affordable- the shipping was a bit higher than anticipated, but that is likely out of your hands

Good product, timely response, excellent customer service!! Keep up the good work.

I did not set up a user name and password when I ordered previously—then it would not allow me to order another item later without the user name and password. There should be a guest check out option.

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

The kit is really good. A few things I would change is either providing or recommending a drill bit for drilling out the holes for the long screws that connect from the skirt to the leg. For the red oak it’s hard to drive the screws in directly. A slightly longer bit for the screwdriver would be helpful too.

Order arrived quickly (2 days) and was exactly what was needed to repair our dining table. I also received a call checking if order arrived and was OK. A nice touch I appreciated. No more sag in table and operates as it should. We are very pleased.

I work order parts for cabinets and tables from Osbourne often. I can find just the right pieces needed to complete a custom design. Great products, great service, and speedy shipping.

*** was very helpful in answering my questions upfront. Evan Lord was over the top in coming up with the design for new chair legs.

Very quick service. Item was as advertised and perfectly wrapped in transit. Craftmanship was lovely and selection of wood types exceptional. Highly recommend.

Absolutely outstanding service, CAD was immediate and project was finished in less than two days. Project was perfect, can’t be happier.

Everything was excellent. Product was great. Shipping was quick. Very happy with everything

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

As ALWAYS! Excellent communication and most excellent service. Wonderful company. I had a very simple request and it was handled perfectly and at a very fair price. Osborne Wood rocks.

Great service. Been awhile but need to start ordering again from you all more.