The rating is for both the products (I buy inlay strips for various woodworking projects) and for the customer service Osborne. They are helpful when I'm placing an order and I always appreciate the follow-up call that they make to confirm that I'm happy with my products.

Very satisfied. Would recommend Osborne highly. They had a terrific array of wood products, and most importantly, exactly what I needed.

I was very pleased with the customer service!!! I am certainly glad to have found your company and will definitely be buying from you again.

Great service, amazing work. Love the phone call to see if we received our table legs and if there was any problems

We find great products from Osborne for our homebuilding and design work. Always receive the items quickly, correctly, and well packaged.

Product came in time, and exactly what I wanted and ordered.

The order process was easy, the items were top quality were shipped so quickly. I’m so glad I found Osborne wood products - thank you!

Always prompt and quality material, packaged and received in excellent shape.

The spindles are flawless. The delivery service left the box in the rain without a bag on it. I left work to get it out of the rain before any damage could be done.

Very satisfied with the mouldiings had to match existing cabinets and the egg and dart molding was perfect.

Items were shipped promptly and arrived in excellent condition. An Osborne rep called and checked on the shipment to be sure everything was correct and in good shape.

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

I have never been disappointed. Osborne does a wonderful job the customer service is amazing too.

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

High quality products at reasonable prices. Plus fast shipping and ability to add additional processes as needed for specific jobs.

My go to source for tables.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu

Quality product. Quick Service. and I especially appreciate the after delivery phone call from Osbourne asking if I'd received the product, Was it of good quality and was there anything else they could do to assist with purchase opportunities? Service like this is top shelf and very usual coming from an online product provider.

Your customer service is excellent. I email in my order and it is always expedited quickly and accurately.

Excellent response time on ordering the product, shipping and receiving. Great job!

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Never an issue ordering with Osborne. I'm in middle Ga and have a custom cabinet company and we always send our clients to the website to pick out their island legs.

We like to tell them they come from right up the road in Toccoa.

Thank you!

Great website. Was able to search and maneuver easily. Great products. Great prices. Help available when needed.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

The ordering process was great. Customer service was very attentive to my order. I would recommend Osborne there products are excellent.

Product was just what I was searching for. Was shipped the day I ordered and received in excellent shape.

Everything was great! Especially the followup phone call after receiving my order. Keep it up! Also, packaging was just right...

Absolutely outstanding service, CAD was immediate and project was finished in less than two days. Project was perfect, can’t be happier.

I work order parts for cabinets and tables from Osbourne often. I can find just the right pieces needed to complete a custom design. Great products, great service, and speedy shipping.

I use the products all the time for the stools I make. Shipment is super fast always!!