Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

Osborne and its staff went above and beyond providing me with a great product (table legs) and a outside the box request to plane 6 boards for my table top. I call that exceptional, along with the very helpful staff. Thanks again!!

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

We are always very p[leased with the Osborne products.

I love that Osborne Wood Products has such a wide selection.
My recent order came quickly, that staff was helpful, and the corbels that I ordered were well made and exactly what I needed.
Thank You,
***

Always prompt and quality material, packaged and received in excellent shape.

I appreciate that they call to see that our order arrived on time and in good condition. That extra level of service is appreciated and makes you feel valued as a customer.

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

Always have what I need, and I get it quick

Easy to order and quick shipping. I sincerely appreciated the personal touch of the follow up call after I received the item. Outstanding!

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

Wow! Great customer service! I placed my order, it was shipped the same day. Received tracking information and delivered as scheduled Was packed well and received. The post I ordered are beautiful! All who see them ask “wow, where did you get those?” Osborne called to confirm that everything was satisfactory! Great product and customer service! Again WOW!!! Will definitely be purchasing additional products 😍

This was the easiest order I have done in a long time. Very refreshing, thank you, and the rep on the phone was kind and quick.

The spiral table legs look fantastic. Just wished they were packaged a little better. I’d suggest wrapping each leg individually to avoid dents and dings.

Speedy delivery. The legs that I ordered seem to be of high-quality. I have yet to stain them to match my kitchen cabinets. Hopefully they take stain well. Will review after I get them stained.

I use the products all the time for the stools I make. Shipment is super fast always!!

Great service. Been awhile but need to start ordering again from you all more.

Website provided accurate information on product dimensions, wood types and characteristics. It helped me as a novice DIY to make an informed choice.

I am totally satisfied with both the service and the product. I would certainly recommend this company to everyone. I received my order amazingly quickly and the person I spoke with was very pleasant and helpful. The circa 1840’s country desk is going to have a new life after missing it’s feet for who knows how many decades.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!

Would definitely recommend your high quality products and excellent customer service! Would love it if you had retailer(s) in California though due to shipping costs.

Super fast shipping and the island legs were perfect for our project!

Inherited a knotty pine kitchen table that we intend to use as an island. Needed taller legs to make that happen. Osborne had a great selection with different woods and prices. Was able to choose knotty pine legs in a much more modern style. Have not installed them yet but they are solidly made, no damages to the wood and they arrived very quickly.

Our company doesn't require the products very often, but when we do, the service we get from Osborne is always good quality and the service is very efficient.

Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

Osborne Wood is the best. They do quality work and their customer service is stellar. I could get products closer to me and avoid shipping charges but it’s worth it to me knowing I’m going to always be happy with the product and their service!