Very friendly and efficient customer support. Product was delivered in a timely fashion and received in perfect condition.

Fantastic service, fast shipping, excellent product. What more can I say?

Quality product. Quick Service. and I especially appreciate the after delivery phone call from Osbourne asking if I'd received the product, Was it of good quality and was there anything else they could do to assist with purchase opportunities? Service like this is top shelf and very usual coming from an online product provider.

Great Service.
Product arrived on time in good condition.
The follow up call to ensure its arrival was an added bonus.

I appreciate that they call to see that our order arrived on time and in good condition. That extra level of service is appreciated and makes you feel valued as a customer.

Great product, incredible customer service. This is our second purchase and we will be back. We will let our friends and industry partners know what a great product you offer. Thanks

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

It was my first order nice product and quick service
Will use them again in the future

Extremely satisfied with your customer service. Questions answered promptly and product received so quickly I couldn't believe it. Would highly recommend your company.

The inlay banding I bought is very good quality and I would buy it again. However, I think the amount you charge for postage is not justified by the weight and size of the packaging.

Great company, I love to do business with them. I’ve met the owner at a trade show and he is a great guy!! Five stars all the way!!!!

Beautiful product. Quality made. Shipped in a timely fashion. Will be buying more products from this beautiful USA made company. Amen to that brother.

Dianne in Customer service was extremely helpful in helping me determine which table extensions i needed to fix my 13 year old dining table.

Stellar experience from beginning to end. Greatest compliments regarding all wood and hardware products.

We were very happy with the order process, emails on order and shipping, and I even got a follow up phone call to ensure that everything arrived as expected!! Great company from start to finish!!

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

Yes I would recommend your company to everyone needing your product. Great customer service and the wood legs I ordered are just wonderful.

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

Bought from you for 20 years and have always received everything quickly, and the quality is impeccable!

I am totally satisfied with both the service and the product. I would certainly recommend this company to everyone. I received my order amazingly quickly and the person I spoke with was very pleasant and helpful. The circa 1840’s country desk is going to have a new life after missing it’s feet for who knows how many decades.

This company was excellent to work with and went the extra mile to get some information I requested on the product before I purchased.

Great products, great service! Fast and easy to order, easy to design and custom order stuff. Superb customer service and follow up. Had two instances that we needed to custom design something and they were very spot on and knowledgeable! Great job on running this company! Highly recommend your products and customer care.

Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.

Really nothing to improve here - I picked the product of my liking and ordered it. I received the product fast and it was exactly how it was described and, more important, exactly how I imagined it to be.
A small detail for improvement. I ordered the first time with Osborne and I could not create an user account during the order process - it would not accept my email address. I had to create an account first and then log in to order.

The product was perfect, communication was clear, and delivery was quick and seamless!

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

Fast delivery, arrived in perfect condition, excellent product all around.

Everything was excellent. Product was great. Shipping was quick. Very happy with everything