The order was received quickly after placing online, and received in good condition. I was also happy to receive a personal call a day later to confirm we had received the order as expected. Great Customer Service and the corbel we received was beautiful. :)

Always prompt and quality material, packaged and received in excellent shape.

I am beyond pleased with not only the craftsmanship and high quality of the oak pyramids I purchased, but with the fantastic customer service extended. Same day as order shipping. Well packaged. Follow up phone calls to see if order arrived and if I was happy with their product.
I will alway keep Osborne Wood Products at the top of my list for quality wood parts.

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

Inherited a knotty pine kitchen table that we intend to use as an island. Needed taller legs to make that happen. Osborne had a great selection with different woods and prices. Was able to choose knotty pine legs in a much more modern style. Have not installed them yet but they are solidly made, no damages to the wood and they arrived very quickly.

Wow! Great customer service! I placed my order, it was shipped the same day. Received tracking information and delivered as scheduled Was packed well and received. The post I ordered are beautiful! All who see them ask “wow, where did you get those?” Osborne called to confirm that everything was satisfactory! Great product and customer service! Again WOW!!! Will definitely be purchasing additional products 😍

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

I loved the pedestal legs i bought. They exceeded my expectations.

9 OF 10 you will have what I need. Easy to order, and they get here quickly. Would definitely recommend you to others.

I ordered a set of 4 kitchen table legs. I received them promptly and they where just what I needed.

No changes. Product is great. Service is quick and helpful. I will be buying from you in the future.

Your customer service is excellent. I email in my order and it is always expedited quickly and accurately.

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

Everything was great except the shipping charges. They are too high.

Ordered the incorrect wood type and your employee fixed it immediately- very appreciative of that.

As usual outstanding service, project CAS was ready for review the same day and actual project was ready the next day. Staff is very present and helpful.

Absolutely impeccable service!!! They communicated extremely well to confirm I was able to get the moldings that I needed.

Keep improving on your service, you are close to perfect!

High quality products at reasonable prices. Plus fast shipping and ability to add additional processes as needed for specific jobs.

My go to source for tables.

The product I wanted had a long lead time but received the 4 wooded legs 3 weeks before originally date. Wooded legs were individually shrinked wrapped and well protected for shipping.

Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu

Excellent customer service and beautiful wood products. They are very quick to ship and arrives nicely packaged. Upon arrival they followup to make sure i received my products and was satisfied. Can’t say enough positive about this company.

It was easy to shop online. Delivery was quicker than expected. My items are exactly what I wanted.

I use the products all the time for the stools I make. Shipment is super fast always!!

I don't see how it could get any easier or better.

I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

Always in stock products
Arrives in a reasonable amount of time

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

Excellent customer service overall, appreciate the followup by phone, and the selection of wood rail moldings is unparalleled in diversity and quality.