I had to call my order in as I had some trouble with my online order. The woman at the other end was very helpful and pleasant. She took my order quickly and my order was delivered in short order. Very happy with the experience.

My order arrived quickly and very well packaged. The customer service was excellent. I'm very happy with my purchase. It is going to be an excellent detail on the new door for my home made medicine cabinet.

Great products. Always receive a call to make sure the order is correct and in good condition. They have a wide selection of wood products which is very convenient. I have been using there services for a long time and have never been disappointed. Thank you.

Just what I was looking for.....however the shipping was high.

the item I received wasn't what I wanted. I called the customer service number and spoke to them about a return. They were very quick, and agreeable. I was able to complete the process in the matter of a couple of minutes. I am satisfied with the outcome of the entire process. Everyone was easy to deal with and very professional.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

Fast and always comes in perfect condition and exactly what I order.

Great selection, easy ordering process, nice phone call to follow up

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Great selections, competitive prices and fast shipping, what else could you ask for!! Been doing business with this company for over 10 years, always got what I'm looking for and usually ships same day as ordered. Great company to work with!

It was easy to shop online. Delivery was quicker than expected. My items are exactly what I wanted.

Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

We always get quality components that are delivered on time. That is what a good supplier is supposed to do. I wish there were more like Osborne.

I am happy with the product and it was here quicker than expected. I thought the shipping was a bit high, but then again I received it quick. I will be back in the future when I need woodworking parts. Thank you keep up the great job!

The ordering process was great. Customer service was very attentive to my order. I would recommend Osborne there products are excellent.

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

As usual, customer support was superb. I was disappointed in the color match of the table leg laminations. Osborne replaced them immediately and provided return shipping for me to send the original ones back.

Company called immediately after I ordered online to let me know my selection would be slightly delayed. We worked out an alternative selection that was in stock and it was promptly shipped. Cost on alternative was adjusted to the original pricing. Furniture feet arrived and are great. Excellent service. Highly recommend.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

Customer Service people are always great to work with. Product quality is always top notch.

Phone service is always excellent. Staff is always helpful and knowledgeable about their products.

Inherited a knotty pine kitchen table that we intend to use as an island. Needed taller legs to make that happen. Osborne had a great selection with different woods and prices. Was able to choose knotty pine legs in a much more modern style. Have not installed them yet but they are solidly made, no damages to the wood and they arrived very quickly.

My counter tops were done quickly and are what I ordered. Everyone was very helpful in the process

From beginning to end Osborne Wood Products is top notch! Looking forward to working with them more in the future

Everything was great! Especially the followup phone call after receiving my order. Keep it up! Also, packaging was just right...

Great Service and very fast delivery considering how far it needed to be shipped!

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

I ordered a set of 4 kitchen table legs. I received them promptly and they where just what I needed.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!