The ordering process was very easy and very price forward. There was no hidden fees. Every wood had the price next to it so cost was well known. Shipping was fast and very well packaged.

Quick shipping, great customer service and quality products. They even called to make sure I received and had any questions about my online order.

We are very pleased with the professional work with this vendor.

I am very happy with the service, the support they give to the client , and the speed of delivery. Thank you very much, I definitely recommend it to other clients.

The product and service are excellent. Keep working on your packaging solutions to get rid of styrofoam. I appreciate that you used some recyclable packing materials, but the styrofoam is nasty and creates a waste issue. Thanks!

I live in the US Virgin Islands. I needed help to place my order for over seas delivery. The staff was incredibly helpful and pleasant. Received the chair legs I ordered timely and without a snag. Thank you. Donna

Everything was great except the shipping charges. They are too high.

As usual outstanding service, project CAS was ready for review the same day and actual project was ready the next day. Staff is very present and helpful.

I really appreciate that Osborne sells unique wood products that can be really difficult to find elsewhere. The quality is great, and the processing time is really quick, but I do think the shipping costs are a bit high compared to other sites. When purchasing hard-to-find items I am willing to overlook the costs.

Customer support was outstanding. Embarrassed that I can't remember the associate's name, but she was patient, friendly and very helpful. She made me comfortable with the decision that I had tentatively made and her expertise was evident as she talked me through the reasons this particular product met my requirements.

Super fast shipping and the island legs were perfect for our project!

Excellent customer service, I’ve used the pedestal slides several times and recently used the standard slides for a 17’ table. The slides at heavy duty and I would recommend them to anyone!!

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

Great product, reasonable price, fast shipment, arrived whole, and called afterward to see if everything was okay. Very impressed.

Product came in time, and exactly what I wanted and ordered.

The ordered items were totally up to specs.Requested color matching was superb and delivery time was amazingly fast for a custom order.

We had a very good experience with Osborne. The materials came faster than we expected and arrived in excellent condition

Very easy, seamless purchasing process; immediate acknowledgement; prompt shipping.
Reliable and consistent service!

You guys are top notch customer service. Knowledgeable reps…great packaging and quick delivery

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

Ordered samples. Product arrived quickly and the follow up by customer support was unexpected. I highly recommend Osborne and I will be ordering from them in the near future.

We had an excellent experience with Osborne Wood - from perusing the website to ordering and returning an item to finding the right wooden legs and ordering them. Excellent customer service with an unusual personal touch. Thank you! We're not professional furniture builders, just home hobbyists, and maybe not a typical customer. Still, we are delighted to have found you on the web!

Beautiful product. Quality made. Shipped in a timely fashion. Will be buying more products from this beautiful USA made company. Amen to that brother.

Speedy delivery. The legs that I ordered seem to be of high-quality. I have yet to stain them to match my kitchen cabinets. Hopefully they take stain well. Will review after I get them stained.

Great stuff. Quick and efficient ordering and fast delivery. Pricing a bit dear but shuch is life.

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

Helen did a wonderful job. Our 79 inch table slide was ordered on Sunday and delivered on Thursday of the same week. Nice job, I was able to locate your siite via Google search, and was pleased with the whole experience.. Our 80 year old table is like new.Thank you.

It was so easy to find the style of island legs that we wanted for our kitchen. The information and pictures available made it really easy to shop for the island legs. Shipping was fast and they arrived without any damage. They even followed up with a phone call after we received our package to make sure everything was good with our order. Would definitely order from these guys again!

Excellent customer service to help me with detailed selections. manufactured and shipped very quickly with followup phone calls to see if they are what I anticipated. I highly reccomend this company.

Every thing from the initial discussion to the purchase went great.
I will be installing the new slides soon.
Thank yiu