Very friendly and efficient customer support. Product was delivered in a timely fashion and received in perfect condition.

Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

We have been buying table legs from Osborne for 10 years. Always high quality legs. The fast shipping is nice too.

Diana was a great help! Wood was high quality, Will order again.

They had what we needed and was expedited in a timely manner and was received in good condition.

Amazing finished product and fast! Can’t wait to see the finished product installed.

Arrived fast and everything seem good as describe what was on the website

Ordering from the website was easy with a nice selection of legs to choose from. The legs I received were well made and perfect for my project. I had to return the first order because the legs I chose were too large for my table and they made the return very easy. Will definitely use them and highly recommend them to all!

The order was received quickly after placing online, and received in good condition. I was also happy to receive a personal call a day later to confirm we had received the order as expected. Great Customer Service and the corbel we received was beautiful. :)

Customer service helped to clarify the ordering process. Once I placed order it was made the same day and arrived at my door the next! To notch craftsmanship and looks exactly the way I wanted! Easy to assemble as a novice!

The cost of shipping and handling was SHOCKING. But I ordered anyway because I need the pieces for my project.

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

The products I ordered came in a timely manner and are well made! I am a custom cabinet shop that is always concerned with the quality of products, mine included, so I appreciate quality workmanship!

Easy ordering good selection fair pricing arrived on time and Osborne followed up to see that the order arrived.

Product was just what I was searching for. Was shipped the day I ordered and received in excellent shape.

We are very satisfied with the quality of the wood products and the prompt delivery.
we highly recommend Osborne wood Products.

Great company to do business with. Items arrived in perfect condition and fast delivery. I would highly recommend this company to other. They always follow up with an email to make sure purchase was received in great condition. This is very much appreciated.

Osborne made a custom dining room table leg to replace a broken one. The process of giving them the initial specifications, approval of the sketches provided, and final production and delivery of the new table leg took less than a week.

Customer service was very god and delivery was faster than expected.
Only problem is total cast, by the time you add duty, freight and taxes it very expensive. Eight table legs less than ***us cat me nearly ***. cad. I have ordered a catalogue and will see if there is anything else I could use

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

You guys are great and we love usng your products..just wish we would get more traditional and detail oriented projects so we can use even more. I predict it is coming!

The person who helped me was very good and offered great service. I wanted 4 acrylic sofa legs and was told you only had 2 in stock based on the number I gave her. Once I scrolled down the page and saw the number for a set of 4 she checked and had four available. My fault for not being better prepared.
Thanks

We are so appreciative of your business. You all always have what I need and most times ship that same day. Thank you for your exceptional products and service.

I really don't see anything that needs improvement.
Your website works great, your products are great, your shipping department is great.
Don't mess with perfection!

Excellent products, delivered as promised.

The shipping costs are high given the weight and size, especially since other companies offer much lower shipping costs or offer it free through Amazon Prime.

Table legs I received were awesome. Can't wait to finish this project and start another. Will be ordering more of this particular leg.

Great product, fast delivery, even had someone call a few days after receiving to make sure I was satisfied. I would definitely recommend Osborne Wood Products and will be ordering more products for myself. Thanks for the positive experience!! RLJackson

The website was very easy to use. My order was processed and shipped within a day! I received my order two days later. Everything was in excellent condition. The product was just as described and of very good quality. After my order arrived I received a call and email confirming that I received my order and that it was in perfect condition. I would recommend Osborne to anyone and I would order from there again.

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

I'm very satisfied with the product, customer service , the ordering process. Customer service is very helpful and they answer all my questions. Professional group of people.