I have ordered from Osborne Wood Products several times over the years. Every item is well made, beautiful and shipped quickly. Thank you!

Easy to work with, very accommodating, solved problems quickly, speedy delivery

Items were shipped promptly and arrived in excellent condition. An Osborne rep called and checked on the shipment to be sure everything was correct and in good shape.

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

We are very satisfied with delivery, customer service and yes we would recommend to others.

I was very impressed but how fast I received my product. I've been trying to avoid Amazon by shopping with smaller businesses and Prime can't beat Osborne shipping time. Nice variety of products also allowed me to find exactly what I needed. The shipping was a little pricey, but I didn't order much and I understand you don't have much control over that. Otherwise, I don't really have any areas of improvement. I expect to shop here in the future and recommend you to anyone working on projects like me!

Great product, reasonable price, fast shipment, arrived whole, and called afterward to see if everything was okay. Very impressed.

I really don't see anything that needs improvement.
Your website works great, your products are great, your shipping department is great.
Don't mess with perfection!

I live in the US Virgin Islands. I needed help to place my order for over seas delivery. The staff was incredibly helpful and pleasant. Received the chair legs I ordered timely and without a snag. Thank you. Donna

I work order parts for cabinets and tables from Osbourne often. I can find just the right pieces needed to complete a custom design. Great products, great service, and speedy shipping.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Shape and finish of the legs is great but the color match of the pieces of white oak ain't too nice. Even after staining there is a stripey appearance. More care should be taken to glue up pieces that are similar in color.

I ordered a set of 4 kitchen table legs. I received them promptly and they where just what I needed.

I am very pleased with my 3 Island legs made of White Oak.
Quality crafted, packaged well and quick delivery. It only took 1 week to arrive.
I even received a follow up call to see how I liked the product.

Products always received on time and in great shape will continue to be used in the future.

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Excellent experience each time I order from Osborne. I have called a few times for tech help and they treat me with respect. Quality of the wood products I get are very very good. And they ship fast.

Too good to be true!

A very polite lady helped me get the right unit for my table. She was very knowledgeable and prevented me from making a mistake and purchasing the wrong unit. I am impressed

Your customer service is excellent. I email in my order and it is always expedited quickly and accurately.

This company was excellent to work with and went the extra mile to get some information I requested on the product before I purchased.

I love that Osborne Wood Products has such a wide selection.
My recent order came quickly, that staff was helpful, and the corbels that I ordered were well made and exactly what I needed.
Thank You,
***

Excellent design, good craftsmanship. The only business that really provides such a product. This is my second time buying from OWP but not my last. Customer for life.

I have already given a detailed answer to this. This is the second time I was sent this survey. I am happy to comment, please look for my previous response.

Osborne’s Online ordering was very easy. The oak bench legs ordered were of excellent quality, very well matched and stained beautifully. Osborne’s phone follow up after my order was delivered takes your product and service offering to the next level. I will definitely order again when I need high quality wood products.

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
***

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

Everything went super smooth. Better than that, actually - *** knew exactly what I needed and made the custom order a breeze. Not only that, but I ordered one day and had the order in my hands the very next day.

I have never been disappointed. Osborne does a wonderful job the customer service is amazing too.

Osborne is a company that strives for excellence. The product I received came in a timely manner and was of great quality. I will use Osborne in the future and will recommend them to my friends and family..

Great customer service, and a follow up call to make sure I got my sample . And a second one after my order was delivered ! Thank you !