There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Easy to work with, very accommodating, solved problems quickly, speedy delivery

Fast and always comes in perfect condition and exactly what I order.

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

, Highly recommended this company’s wood products. Have used Osborne for many years for my small business. I have made Hundreds of tables while using Osborne legs and have never had 1 customer complain or get a call back.Osborne Is Quality 👍🏻

I own a cabinet shop in Northern California. I am always pleased to work with Osborne. The staff is knowledgeable and that helps with quick design and pricing. I also appreciate the customer service they provide. Receiving a call after I get my order to make sure it is correct means something. I recommend.

The ordering process was easy, the products are fantastic! I would definitely recommend Osborne Wood Products to fellow craftsman.

This company was excellent to work with and went the extra mile to get some information I requested on the product before I purchased.

Everything was great! Especially the followup phone call after receiving my order. Keep it up! Also, packaging was just right...

Repeat customer great service always have the product that I need I would highly recommend Osborne wood products.
Fast shipping received my product the next day very happy with the overall process.
Thank You

Great Service and very fast delivery considering how far it needed to be shipped!

Everything about Osborne blew me away. This was my first purchase through them, and for some reason the website wouldn't accept my order. I called their number listed on the page, and in less than 5 minutes the lady on the phone completed my order, and sent confirmation. My table legs shipped the same day and I received the shipment 2 days later. Incredible customer service, and the quality is great. Highly recommend Osborne to anyone, I will be using them again!!

The product is top knotch!! But my favorite part is that someone will contact you upon receiving an order to make sure there is no damage

I was extremely happy with my purchase. It was a beautiful island leg. It arrived quickly and was even better than I expected. I will definitely be recommending you!

Fantastic service, fast shipping, excellent product. What more can I say?

Quality products and excellent customer service! Item arrived well-packaged and ready to use in the planned project.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

Great service. Been awhile but need to start ordering again from you all more.

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

Top to bottom, start to finish could not have been better

As ALWAYS! Excellent communication and most excellent service. Wonderful company. I had a very simple request and it was handled perfectly and at a very fair price. Osborne Wood rocks.

Super efficient return and exchange process. Thank you! I was able to get my order reprocessed via the chat function and my new legs arrived swiftly!

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

The website did not work for my order, but the person on the phone was extremely good.

Company response was quick and efficient. I received my order promptly and in new condition.
I wold use Osbourne Products again.

I rarely, if ever, provide feedback. But Osborne has been so incredible impressive with their services that I had to. The timing, professionalism, prices, and follow up after I received my order to make sure I’m happy, has led me to order more things through their company.
I’m building a house right now and this type of customer service is impossible to find. I am so happy with the island legs I received. They were milled exactly to my specifications at a very affordable rate that made it easy to get what I wanted. Thank you!

My legs came in very fast and the products looked very amazing!

Hi, Your staff & service was great. Very friendly, helpful and the product arrived when they said it would. The only negative I see is that the pieces that I bought are rough and will require a lot of sanding. Is there an option to buy from Osbourne pre sanded bamboo stick material?
Thanks,
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Order was received when indicated, great quality, and received a phone call from customer service checking on my satisfaction —- great!

Excellent customer service. Fast shipping, there have been many times I'll receive my table legs in less than 24 hrs. Reliable product, I've never received anything from them that wasn't top quality. I sell $***-*** dining tables and depend on Osbourne's high quality products. My business wouldn't be the same without y'all.