We are very satisfied with the quality of the wood products and the prompt delivery.
we highly recommend Osborne wood Products.

A very polite lady helped me get the right unit for my table. She was very knowledgeable and prevented me from making a mistake and purchasing the wrong unit. I am impressed

Maybe cheaper shipping options. Could not find one of these 3 items so ordered off Amazon to get free shipping, centering pins, leaf locks, levelers. Design and finish was outstanding. Instructions very good. Maybe have a selection of #10 cabinet screws you could order, had to use deck screws with washers to make it a cabinet type head.

Great stuff. Quick and efficient ordering and fast delivery. Pricing a bit dear but shuch is life.

The service was great! Quick turn around time and the legs were received when promised. I will highly recommend you.

Delivery was much faster than promised. Wood quality was very good. Appreciated the follow up with a phone call to make sure everything was acceptable and my orders have been relatively small. Only possible suggestion would be if the faux bamboo would have been sanded a little more - but understand some customers may want it slightly rough.

Fast and always comes in perfect condition and exactly what I order.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

I have ordered many items from them. Everything is always high quality. Customer service is also very helpful.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Absolutely impeccable service!!! They communicated extremely well to confirm I was able to get the moldings that I needed.

Always have what I need, and I get it quick

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Great service and even received a follow up call for our small order.

Customer Service people are always great to work with. Product quality is always top notch.

Great product, fast delivery, even had someone call a few days after receiving to make sure I was satisfied. I would definitely recommend Osborne Wood Products and will be ordering more products for myself. Thanks for the positive experience!! RLJackson

Everything was great except the shipping charges. They are too high.

only took one phone call to get done what i needed. once agreed thats what i wanted confirmed through email and 8 days later it showed up on my doorstep. follow up phone call from company confirmed i had it and was pleased with their work. definitely would order from this company again.

I am extremely happy with the quality of the 6 chair legs I ordered, your excellent customer service and fast delivery to Canada. The chair legs arrived undamaged and were well protected in the box, and I would not hesitate to recommend Osborne Wood Products to family and friends. Thank you and keep up the good work!
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Sales staff were very knowledgeable and were able to find exactly what I was looking for in your large inventory. The follow up calls regarding my order were sincerely appreciated. I will be a return customer.

The product was shipped quickly and arrived intact. I is just as advertised. I haven’t yet put it on my table, but I don’t foresee a problem. Service was very good.

Hi! As I had noted in my previous feedback, the only comment I have is that the shipping cost was a bit high for such a simple package. Otherwise 5 stars for your website, service and the product.
Thanks!

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

The entire transaction went smoothly in all respects. Products were well described, purchase procedures were clear (a rare situation with many other businesses), and the order was delivered intact and on time.

I had not been able to find this millwork anywhere else. It was exactly what I wanted. Process was easy. Payment simple. I was given email notifications on order and shipment status. All good. I even received a phone call to ensure product arrived. 5 stars. The only downside was I believe shipping costs were to high.

Great company to do business with. Items arrived in perfect condition and fast delivery. I would highly recommend this company to other. They always follow up with an email to make sure purchase was received in great condition. This is very much appreciated.

I love that Osborne Wood Products has such a wide selection.
My recent order came quickly, that staff was helpful, and the corbels that I ordered were well made and exactly what I needed.
Thank You,
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your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

Great service, fast delivery, excellent product! Followup from company was great!

No improvements needed

Fast delivery, arrived in perfect condition, excellent product all around.