The product I wanted had a long lead time but received the 4 wooded legs 3 weeks before originally date. Wooded legs were individually shrinked wrapped and well protected for shipping.

Company response was quick and efficient. I received my order promptly and in new condition.
I wold use Osbourne Products again.

It was easy to shop online. Delivery was quicker than expected. My items are exactly what I wanted.

I have bought items before from Osborne and was always very satisfied with both the service and the products. I would recommend them for any specialty wood product.

This was my first order I was very pleased with the ease of ordering delivery was fast would definitely order again if needed

As ALWAYS! Excellent communication and most excellent service. Wonderful company. I had a very simple request and it was handled perfectly and at a very fair price. Osborne Wood rocks.

There is a wide variety of products. I've always received excellent customer service.

2nd time I have ordered from Osborn, and each time has been such a pleasure talking to someone that really knows the products they are selling. First time I ordered black walnut base for a dining table, the quality of the base and the ease of assembly was great. 2nd order, table slides and alignment pins were exactly as advertised. I have nothing but praise for the products I have received from Osborn. Don’t change a thing.

Osbourne called to make sure the items arrived safely! The day they arrived! Well done to Osbourne

I loved the pedestal legs i bought. They exceeded my expectations.

Everything was great! Especially the followup phone call after receiving my order. Keep it up! Also, packaging was just right...

The ordering process was very easy and very price forward. There was no hidden fees. Every wood had the price next to it so cost was well known. Shipping was fast and very well packaged.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!

I feel that price is high because there is not a lot of options for buying legs in the market hence they deliver high pricing. No contractor pricing so I only use when I have to.

Helpful and knowledgeable from initial contact. From ordering to delivery with unbelievable speed....and my order was a special order piece. Thank you Osborne Wood Products

Beautifully crafted corbels. They are perfectly designed, and exactly what I was hoping for.

I don’t know of any areas you could improve. Your price was competitive and the service was unbelievably super fast. I was in commercial construction for 45 years dealing with suppliers and sub contractors all over North America at major airports. It was a pleasure working with Diana and Kevin.

I am extremely happy with the quality of the 6 chair legs I ordered, your excellent customer service and fast delivery to Canada. The chair legs arrived undamaged and were well protected in the box, and I would not hesitate to recommend Osborne Wood Products to family and friends. Thank you and keep up the good work!
***

I live in the US Virgin Islands. I needed help to place my order for over seas delivery. The staff was incredibly helpful and pleasant. Received the chair legs I ordered timely and without a snag. Thank you. Donna

The customer service from Osborne was above board. Their pricing was better than Amazon. They shipped immediately, I believe I received my order within 2 days. I would definitely give this company 5 stars!! The company even followed up with a phone call to make sure the quality of the product met my expectations - phenomenal :)

The website did not work for my order, but the person on the phone was extremely good.

Quick & Easy to use website and product came in boxed so there would be no damage.

The service was great! Quick turn around time and the legs were received when promised. I will highly recommend you.

I am very pleased with my 3 Island legs made of White Oak.
Quality crafted, packaged well and quick delivery. It only took 1 week to arrive.
I even received a follow up call to see how I liked the product.

Amazing finished product and fast! Can’t wait to see the finished product installed.

You guys are top notch customer service. Knowledgeable reps…great packaging and quick delivery

Quality product. Quick Service. and I especially appreciate the after delivery phone call from Osbourne asking if I'd received the product, Was it of good quality and was there anything else they could do to assist with purchase opportunities? Service like this is top shelf and very usual coming from an online product provider.

There was a glitch in the order in that the item ordered was out of stock. I was contacted and presented with the situation quickly and was given the time frame the situation would be corrected. I was delayed in may project but I could absorb the change. When another delay occurred I was again notified until the product was shipped. I was appreciative of the truthfulness of the business which allowed me to make decisions about project plans.

Excellent response time on ordering the product, shipping and receiving. Great job!

You guys are great and we love usng your products..just wish we would get more traditional and detail oriented projects so we can use even more. I predict it is coming!