Everyone that I spoken with has been super helpful and courteous.
We had an issue with delivery (fed-ex) and Osborne immediately followed up with the delivery service and acknowledged our concerns. Excellent customer service and care!
Products are top notch too!

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Great Service and very fast delivery considering how far it needed to be shipped!

My moulding was damaged in shipping. I called the customer service department and had replacement moulding in hand in two days. I highly recommend Osborne to everyone.

I was so happy when I found this company. I described the product that I needed and they found it for me immediately. Shipment was quick and the price was excellent. Customer service was amazing. I am forever grateful as this project turned out beautiful. The item just gave it, a high- quality touch.

The product I wanted had a long lead time but received the 4 wooded legs 3 weeks before originally date. Wooded legs were individually shrinked wrapped and well protected for shipping.

Always prompt and quality material, packaged and received in excellent shape.

Osborne made a custom dining room table leg to replace a broken one. The process of giving them the initial specifications, approval of the sketches provided, and final production and delivery of the new table leg took less than a week.

You had the product - square, wood, drawer knobs - that I could not find locally. I will shop again the next time I can't find what I'm looking for to finish a project.

The shipping was quick and the products were received in great shape. The quality of the workmanship was also first rate.

The quality and price are spot on. Wanting to create a one of a kind island and your products made it possible. Nice selection—quick shipping

We have been very pleased with the products we have ordered from Osborne through the years. Thanks. Randy Hofer

I am a relative newbie to wood working and will never have the tools to build stable completely on my own. The table base kits I have purchased have allowed me to build a beautiful table twice .

Happy with purchase and items. Would like option to purchase boards at same time to match legs.

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

My order was delivered quickly. Osborne communicated very effectively all aspects of my order. I’m a happy customer and will always use Osborne for my trim when possible.

Very quick shipping and excellent quality! Price also very good!

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

Osborne provides quality products at a reasonable price in a timely fashion

They carried a very hard to find trim piece that I needed. The price was good, and it shipped very quickly.

I was well satisfied with the product! The help I received was top notch as well!

I was blown away how fast the response was from the time that I ordered till the time that the legs had arrived at my shop. The lady on the phone said they didn't have the legs ready to go in stock but that they would get the done and shipped out. This speaks volumes for this company that there process and procedures are in alignment. I wish my company was that organized. I will be purchasing from them again.

The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

Osborne is one of the most awesome companies we buy from. The service and products are top notch!

Thrilled that you could make custom leg extenders to my specifications - and so quickly! Price was great, quality great and speedy service. Thank you!
Shipping cost to Canada was a steep price however.

Order came promptly and they even CALLED to see if I was happy. Great legs and great service. Jerry

Highly recommend. Have already mentioned to two other people how good experience was.

I live in the US Virgin Islands. I needed help to place my order for over seas delivery. The staff was incredibly helpful and pleasant. Received the chair legs I ordered timely and without a snag. Thank you. Donna

The leg was much nicer than expected. Also they call and check to make sure everything was good I will be ordering again. My table is very strong with the legs. And my wife loves them too

Hellen was an incredible help and made my experience great