The website was very easy to use. My order was processed and shipped within a day! I received my order two days later. Everything was in excellent condition. The product was just as described and of very good quality. After my order arrived I received a call and email confirming that I received my order and that it was in perfect condition. I would recommend Osborne to anyone and I would order from there again.

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

The spindles are flawless. The delivery service left the box in the rain without a bag on it. I left work to get it out of the rain before any damage could be done.

The quality of the wood legs is good. They were delivered in good condition and on time. I will definitely order from Osborne again.

I really appreciate how they kept me informed and delivered once product was in.

Quick shipping, great customer service and quality products. They even called to make sure I received and had any questions about my online order.

We find great products from Osborne for our homebuilding and design work. Always receive the items quickly, correctly, and well packaged.

There is nothing you need to do, we are satisfied with all areas.

Wow! Great customer service! I placed my order, it was shipped the same day. Received tracking information and delivered as scheduled Was packed well and received. The post I ordered are beautiful! All who see them ask “wow, where did you get those?” Osborne called to confirm that everything was satisfactory! Great product and customer service! Again WOW!!! Will definitely be purchasing additional products 😍

Very responsive and knowledgeable sales team. Great product with a quick ship.

Always excellent service. And your turn-around time is incredible. It's like you have everyone on standby waiting for an order from us. I know that's not what you do but that's efficient you are.

Excellent customer service. Fast shipping, there have been many times I'll receive my table legs in less than 24 hrs. Reliable product, I've never received anything from them that wasn't top quality. I sell $***-*** dining tables and depend on Osbourne's high quality products. My business wouldn't be the same without y'all.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

Products were good and affordable- the shipping was a bit higher than anticipated, but that is likely out of your hands

Everything was great except one of the the legs had a shallow socket for the skirt board to fit into. We just had to saw off a bit of the skirt board “peg” area. Sorry can’t remember proper names. Thanks!

Quality product. Quick Service. and I especially appreciate the after delivery phone call from Osbourne asking if I'd received the product, Was it of good quality and was there anything else they could do to assist with purchase opportunities? Service like this is top shelf and very usual coming from an online product provider.

Repeat customer great service always have the product that I need I would highly recommend Osborne wood products.
Fast shipping received my product the next day very happy with the overall process.
Thank You

We are very pleased with the professional work with this vendor.

Everyone I speak to at Osbourne is wonderful and helpful......great customer service! Always thrilled with our experience and these beautiful products.

My order arrived quickly and very well packaged. The customer service was excellent. I'm very happy with my purchase. It is going to be an excellent detail on the new door for my home made medicine cabinet.

The product was exactly what I needed and it was described and pictured perfectly on line. It arrived in a few days. Couldn’t ask for any better service or product.

I would say in this particular order your service was optimal because it was a special order and you were able to complete that in a quick return around amount of time with the best possible product results. The only area I felt could be improved would be timeliness in responding to my request. for a special order I ended up having to email a few days later to see if you are able to complete that task or not before I got an answer.

The quality and price are spot on. Wanting to create a one of a kind island and your products made it possible. Nice selection—quick shipping

Everything was great except the shipping charges. They are too high.

This company was excellent to work with and went the extra mile to get some information I requested on the product before I purchased.

Speedy delivery. The legs that I ordered seem to be of high-quality. I have yet to stain them to match my kitchen cabinets. Hopefully they take stain well. Will review after I get them stained.

I don't see how it could get any easier or better.

Everything about Osborne blew me away. This was my first purchase through them, and for some reason the website wouldn't accept my order. I called their number listed on the page, and in less than 5 minutes the lady on the phone completed my order, and sent confirmation. My table legs shipped the same day and I received the shipment 2 days later. Incredible customer service, and the quality is great. Highly recommend Osborne to anyone, I will be using them again!!

I ordered 4 maple table legs and they are perfect in all respects. Service and shipping were excellent.

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.