The customer service rep that I spoke to about changing the shipping date was a delight to work with. She went into the order and changed the shipping date for me (I was going to be out of town when the order should arrive) so that I would not have to cancel the order and then reorder. As always the Leg Kit arrived unscathed from shipping and ready for finishing and final assembly.

They had what we needed and was expedited in a timely manner and was received in good condition.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!

I called to ask about replacing a 150 year leaf extension table hardware set. Was given great advice and explained to thoroughly the different options available. Arrived in a couple of days and was extremely easy to install. 10/10 could not have asked for better service and product.

Quick order process, and our items were received in just a few day. Fabulous!

Osborne made a custom dining room table leg to replace a broken one. The process of giving them the initial specifications, approval of the sketches provided, and final production and delivery of the new table leg took less than a week.

There is a wide variety of products. I've always received excellent customer service.

The product was beautiful. the customer was very satisfied with it.

Very happy with my purchase. Order process was very easy and communication was clear from order to delivery.

Great communication,nice selection of products. Even called to check in after I received the order to make sure everything ok

I ordered 4 maple table legs and they are perfect in all respects. Service and shipping were excellent.

From beginning to end Osborne Wood Products is top notch! Looking forward to working with them more in the future

The leg was much nicer than expected. Also they call and check to make sure everything was good I will be ordering again. My table is very strong with the legs. And my wife loves them too

This was my first time working with Osbourne wood products and I found the staff i worked with to be professional and responsive.

We are so appreciative of your business. You all always have what I need and most times ship that same day. Thank you for your exceptional products and service.

This company was excellent to work with and went the extra mile to get some information I requested on the product before I purchased.

Phone service is always excellent. Staff is always helpful and knowledgeable about their products.

Ordered 4 posts for kitchen island. They were shipped the next day, the price was good and the quality is excellent. I love service like this.

Great selections, competitive prices and fast shipping, what else could you ask for!! Been doing business with this company for over 10 years, always got what I'm looking for and usually ships same day as ordered. Great company to work with!

I have always been overly pleased with the high quality craftmanship AND service that I have received and continue to receive from Osborne Wood Products! I refer everyone I know to Osborne Wood Products for anything that you may carry. I especially love the fact that I always get a follow up call to be sure that all was well with the products received and my satisfaction.

Great products. I've ordered many legs and table slides and the quality has always been great. Any problems have been quickly resolved with no issues.

The only negative I have is that there was no installation information. I guess it is assumed that all customers are experienced wood craftspeople but that is not the case. If you don't want to send instructions with each order, at least have them available when a customer asks for help.

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

Inherited a knotty pine kitchen table that we intend to use as an island. Needed taller legs to make that happen. Osborne had a great selection with different woods and prices. Was able to choose knotty pine legs in a much more modern style. Have not installed them yet but they are solidly made, no damages to the wood and they arrived very quickly.

Good product, timely response, excellent customer service!! Keep up the good work.

your product quality is first class and your employees service your clients well. Sara earned double points on this order for her patience. the only point i would make is that it should be possible to give freight estimates prior to going through the CAD process to avoid miunderstandings in the early process. Thanks to Osborne team Ulrich Krauskopf

The order was promptly delivered, and in great shape. Thank you for taking such good care.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

The service was great! Quick turn around time and the legs were received when promised. I will highly recommend you.

Always in stock products
Arrives in a reasonable amount of time